OFM Service Alert - HRMS and MyPortal - Update

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

HRMS is locked until further notice to allow further troubleshooting.

Message sent 7/3/24 at 9:37 a.m.

What is impacted?

The Human Resource Management System (HRMS) and MyPortal are down.

Who is impacted?

All HRMS and MyPortal users

How does this impact customers?

Users will receive errors if attempting to use HRMS or MyPortal.

When did the incident start?

Wednesday, July 3, 2024 at 9:10a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0129371

This communication was sent to:

HRMS Communication, HRMS Technical, and MyPortal.

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100