OFM Service Alert - Enterprise Reporting (ER) - Degraded

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service

Who is impacted?

Report Portal, BI Launchpad (WebI), and reports generated in FNS, SPS, CBS, ABS, RPM, TALS-AMR, ABR, PCHEES, CENEST, and WWA.

How does this impact customers?

Users may not be able to login or run reports.

When did the incident start?

Monday, April 8, 2024 at 6:14 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0121715

This communication was sent to:

OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics.

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100