What has changed since last update?
Service has been restored. Servers were rebooted to re-establish connectivity.
When did the incident end?
Thursday, February 8, 2024, at 10:02 a.m.
Reason for Outage:
OFM is investigating the root cause.
Message sent 2/8/24 at 9:10 a.m.
What is impacted?
BI Launchpad (WebI) is experiencing degraded service.
Who is impacted?
BI Launchpad (WebI) and WWA users.
How does this impact customers?
Users may receive an error causing them to close and restart the application to run reports.
When did the incident start?
Thursday, February 8, 2024, at 7:07 a.m.
Technical Notes:
OFM is investigating the issue and will communicate with users once the issue is fixed. Ref: INC0116042
This communication was sent to:
OFM GovDelivery ER and HRMS topic subscribers
Questions?
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