OFM Service Alert – WebI – Restored

OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

Service has been restored. Users are now able to run reports and pending reports have been processed. If you are still experiencing an issue with WebI, please contact the OFM Help Desk.

When did the incident end?

Tuesday, January 30, 2024, at 10:44 a.m.

Reason for Outage:

OFM is investigating the reason for outage (RFO).


Message sent 1/30/24 9:14 a.m.

What is impacted?

BI Launchpad (WebI) is experiencing degraded service.

Who is impacted?

BI Launchpad (WebI) and WWA users.

How does this impact customers?

Users may experience slowness or be unable to get reports.

When did the incident start?

Tuesday, January 30, 2024, at 8 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref: INC0115068

This communication was sent to:

OFM GovDelivery ER and HRMS topic subscribers

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100