OFM Service Alert - MyPortal - Degraded

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

MyPortal is experiencing degraded service where some users are receiving errors.

Who is impacted?

MyPortal users.

How does this impact customers?

• MyPortal and HRMS will be unavailable at noon TODAY for approximately 15 minutes so we can restart the servers hosting both applications.
• Please save your work and exit MyPortal and HRMS before noon.
• Please delay logging into MyPortal and HRMS until the system is available.

When did the incident start?

Monday, January 29, 2024, at 9:45 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0114923

This communication was sent to:

OFM GovDelivery HRMS and MyPortal topics subscribers

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100