OFM Service Alert - Enterprise Reporting (ER) - Degraded

Office of the Governor / Office of Financial Management sent this bulletin at 12/05/2023 11:13 AM PST
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service

Who is impacted?

Report Portal, BI Launchpad (WebI), and reports generated in FNS, SPS, CBS, ABS, RPM, TALS-AMR, ABR, PCHEES, CENEST, and WWA may be impacted.

How does this impact customers?

Users may not be able to login or run reports.

When did the incident start?

Tuesday, December 5, 2023 at 9:36 a.m.

Technical Notes:

OFM is investigating the issue and will send an update when the issue is fixed or more information is available. Ref:INC0110112

This communication was sent to:

OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics.

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100