What has changed since last update?
Service has been restored. Users are now able to login and run reports.
When did the incident end?
Tuesday, November 21, 2023 at 12:43 p.m.
Reason for Outage:
A service was not responding and needed to be restarted.
Message sent 11/21/23 at 12:11 p.m.
What is impacted?
Enterprise Reporting (ER) is experiencing degraded service
Who is impacted?
Report Portal, BI Launchpad (WebI), and reports generated in FNS, SPS, CBS, ABS, RPM, TALS-AMR, ABR, PCHEES, CENEST, and WWA.
How does this impact customers?
Users may not be able to login or run reports.
When did the incident start?
Tuesday, November 21, 2023 at 11:37 a.m.
Technical Notes:
OFM is investigating the issue and will send an update when the issue is fixed or more information is available. Ref:INC0108993
This communication was sent to:
OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics.
Questions?
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