OFM Service Alert - Enterprise Reporting (ER) - Degraded

Office of the Governor / Office of Financial Management sent this bulletin at 07/31/2023 07:31 AM PDT
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service.

Who is impacted?

Report Portal, BI Launchpad (WebI), and reports generated in FNS, SPS, CBS, ABS, RPM, TALS-AMR, ABR, PCHEES, CENEST, and WWA.

How does this impact customers?

Users may not be able to login or run reports.

When did the incident start?

Monday, July 31, 2023 at 6:00 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0098714

This communication was sent to:

OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics.

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100