 Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to submit a ticket to the OFM Help Desk.
UPDATE:
OFM was able to implement a fix for the Incentive and Lump Sum wage types if an employee has a mid-period Business Area change or a retro containing a Business Area change. We ask that you immediately discontinue the workaround we provided to use wage type 1056.
For agencies who have utilized the workaround this period, OFM will reach out to you directly to correct the wage types.
Message sent 7/19/23 at 11:49 a.m.
July 1 Wage Types with Mid-Period Business Area Change
OFM is aware of an issue that is impacting the Incentive and Lump Sum wage types if an employee has a mid-period Business Area change or a retro containing a Business Area change. The following wage types do not have the ability to successfully process through payroll with a Business Area change:
- 1132 – Recruit/Retention Incent
- 1901 – COVID19 Booster-No Due
- 1912 – Lump Sum – No Union Dues
- 1913 – Recruit/Retention Inc-No Union
Failure to use one of the workarounds outlined below will result in an ALAS error for the employee.
Workaround Option: Multiple Business Areas within the Current Period (14)
Employees with multiple Business Areas processing in the current period can change the employee’s Additional Payment record exchanging one of the impacted wage types to wage type 1056.
Workaround Option: Multiple Business Areas due to a retroactivity
If an impacted employee has one of the listed wage types processing in the current period, the retro does not contain a Difference (/551), and the Business Area change is not within the current period, you may email a request to HeretoHelp@ofm.wa.gov to kill the retro for the impacted employee.
If an impacted employee does have a Difference (/551) processing in the period, you must change the employee’s Additional Payment record exchanging one of the impacted wage types to wage type 1056.
Ensuring the correct Wage Type Corrected
If you must use wage type 1056 as a workaround, agencies must take the following actions next period to correct processing and financials:
- Create an Additional Payment using:
- Date: 7/16/2023
- Wage type: 1056
- Amount: negative amount mirroring amount used in the prior period workaround
- Create an Additional Payment using:
- Date 7/16/2023
- Wage type (select the appropriate intended wage type):
- 1132 – Recruit/Retention Incent
- 1901 – COVID19 Booster-No Due
- 1912 – Lump Sum – No Union Dues
- 1913 – Recruit/Retention Inc-No Union
- Amount: positive amount mirroring amount used in the prior period workaround
Payroll Errors
As a reminder, it is imperative that your agency is checking for payroll errors and correcting them as soon as possible as they are reported. Please utilize the information found in the following documents to clear your errors prior to requesting assistance from OFM:
Questions?
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