OFM Service Alert - Enterprise Reporting (ER) - WebI Degraded

Office of the Governor / Office of Financial Management sent this bulletin at 07/05/2023 09:02 AM PDT
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Enterprise Reporting & BI LaunchPad (WebI)

Who is impacted?

All users attempting to pull AFRS BI 2023 data processed between Saturday July 1st through Monday July 3rd. 

How does this impact customers?

Until this issue is resolved, customers will not be able to see AFRS BI 2023 data processed between Saturday July 1st through Monday July 3rd. 

When did the incident start?

Wednesday, July 5, 2023 at 7:30 a.m.

Technical Notes:

OFM is actively investigating and will send out an update by the end of business today, if not sooner. Ref:INC0096150

This communication was sent to:

ER, BI Launchpad (WebI), HRMS Communications, AFRS topic subscribers

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100