OFM Service Alert – Washington Workforce Analytics – Restored

Office of the Governor / Office of Financial Management sent this bulletin at 04/28/2023 10:12 AM PDT
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Washington Workforce Analytics (WWA) experienced degraded service this morning. Users received errors when attempting to run queries.

Who is impacted?

WWA Users

How does this impact customers?

Users may resume using WWA to run queries.

When did the incident start?

Friday, April 28, 2023 at 8 a.m.

When did the incident end?

Friday, April 28, 2023 at 10:15 a.m.

Reason for Outage:

The incident was due to the WWA database being locked as a result of a failed job last night but has been unlocked.

Technical Notes:

This issue has been resolved: INC0090699

This communication was sent to:

OFM GovDelivery WWA topic

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100