OFM Service Alert - Enterprise Reporting (ER) - Restored

Office of the Governor / Office of Financial Management sent this bulletin at 04/17/2023 11:11 AM PDT
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

Service has been restored, users will need to reschedule reports if needed.

When did the incident end?

Monday, April 17, 2023 at 10:50 a.m.

Reason for Outage:

OFM is investigating the reason for outage.

Message sent 04/17/23 at 10:57 a.m.

What is impacted?

WebI users are getting an error message.

Who is impacted?

BI LaunchPad (WebI) and scheduled reports.

How does this impact customers?

WebI users are getting an error message when saving a report.  Scheduled reports are failing with a message indicating space issues.

When did the incident start?

Monday, April 17, 2023 at 8:30 a.m.

Technical Notes:

Ref:INC0089468

This communication was sent to:

OFM GovDelivery ER and HRMS topics

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100