OFM Service Alert – Enterprise Reporting (ER) – Restored

Office of the Governor / Office of Financial Management sent this bulletin at 03/27/2023 09:15 AM PDT
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

Service has been restored. 

When did the incident end?

Monday, March 27, 2023 at 9:04 a.m.

Reason for Outage:

OFM is investigating the reason for outage (RFO).

Message sent 3/27/23 at 9:00 a.m.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service.

Who is impacted?

Report Portal, BI Launchpad (WebI), WWA, IT-PET, FNS, SPS, CBS, ABS, ABR, RPM, TALS-AMR, ABR, CENEST, and PCHEES users.

How does this impact customers?

Users may not be able to login or run reports until the issue is fixed.

When did the incident start?

Monday, March 27, 2023 at 8 a.m.

Technical Notes:

Ref:INC0087676

This communication was sent to:

OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100