Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to submit a ticket to the OFM Help Desk.

WA Cares (LTSS) Resource Updates

The following resources have been created and/or updated to reflect new and revised rules and information on the WA Cares (LTSS) program as it relates to keying taxes and exemptions in HRMS:

• Employer Long Term Services and Supports FAQ
• Employer LTSS & PFML IT0235 Decision Matrix
• Tax Type Data Definitions
• Related user procedures on the HRMS Support Hub:
  • Other Taxes US
  • Appointment Change Action (PY) – Transfer Different Agency
  • Rehire Action (PY) – Create Rehire Action
  • Separation Action (PY) – Create Separation Action

In addition to these resources, you can also refer to the Employer & Community Toolkit provided by the WA Cares Fund program.

Questions?

OFM Help Desk

HeretoHelp@ofm.wa.gov

360.407.9100