OFM Service Alert – State HR MFT Incident - Resolved

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Managed File Transfer (MFT) for State HR

Who is impacted?

State HR MFT transfer recipients

How does this impact customers?

MFT transfers failed during the outage, but once service was restored all transfers completed successfully. (No data was lost due to the incident.)

When did the incident start?

Sunday, March 19, 2023 at 10 p.m.

When did the incident end?

Monday, March 20, 2023 at 9:10 a.m.

Reason for Outage:

The incident was due to firewall policies blocking traffic on the production server.

Technical Notes:

Ref:INC0086989

This communication was sent to:

OFM GovDelivery Statewide HR Applications

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100