OFM Service Alert – Enterprise Reporting (ER) – Restored

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has happened since last update?

Service has been restored.

When did the incident end?

Friday, March 10, 2023 at 12:20 p.m.

Reason for Outage:

OFM is investigating the reason for outage (RFO).

Message sent 3/10/23 at 10:34 a.m.

What is impacted?

Enterprise Reporting (ER) is experiencing degraded service.

Who is impacted?

Report Portal, BI Launchpad (WebI), WWA, IT-PET, FNS, SPS, CBS, ABS, ABR, RPM, TALS-AMR, ABR, CENEST, and PCHEES users.

How does this impact customers?

Users may not be able to login or run reports until the issue is fixed.

When did the incident start?

Friday, March 10, 2023 at 10 a.m.

Technical Notes:

Ref:INC0086264

This communication was sent to:

OFM GovDelivery ER, HRMS, FNS, SPS, CBS, ABS, RPM, and TALS-AMR topics

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100