OFM Service Alert – HRMS Locked for Some Users - Restored

Office of the Governor / Office of Financial Management sent this bulletin at 01/25/2023 08:27 AM PST
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

The unlock job has finished and all HRMS users should now be able to login.

When did the incident end?

Wednesday, January 25, 2023 at 8:09 a.m.

Reason for outage:

OFM is investigating the root cause.

What is impacted?

Some HRMS users are unable to access HRMS this morning.

Who is impacted?

Some HRMS users

How does this impact customers?

HRMS is locked and unavailable to some users.

When did the incident start?

Wednesday, January 25, 2023 at 6:10 a.m.

Technical Notes:

OFM is investigating the issue and will communicate when the issue is fixed or when more information is available.  Ref:INC0082201

This communication was sent to:

HRMS Communications and HRMS Technical List

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100