What has changed since last update?
The reversal entries were successfully uploaded to AFRS last night; however, there were errors in some batches that would have occurred during the original duplication. Each agency with errors will need to correct the errors. If you are unable to correct the errors by close of business today (Dec. 29), you can release with errors if you have staff with the proper security. Otherwise, please contact the OFM Help Desk for assistance.
If you see errors that you are unfamiliar with while making the corrections, please contact the OFM Help Desk for assistance.
The reports will continue to show duplicated amounts until the errors are corrected, released, and posted to AFRS.
Message sent 12/28/22 at 11:20 a.m.
What has changed since last update?
OFM is actively working to fix the GL entries by the end of today (Dec. 28) for the corrected data to be processed tonight. OFM will send an update on Thursday (Dec. 29) morning to let you know when you can run your reports. Until the next update, agencies 0110 through 3000 are asked to hold off on running financial reports for reconciliation. We appreciate your patience while we fix this issue.
Message sent 12/27/22 at 1:20 p.m.
What is impacted?
Enterprise Reporting (ER) and Washington Workforce Analytics (WWA) reports related to the Dec 23 Payroll Financials are currently reporting doubled amounts.
Who is impacted?
All ER and WWA users (agency numerically 0110 through 3000)
How does this impact customers?
Amounts are doubled when customers run financial reports for reconciliation for agencies. Users should refrain from using the reports while OFM investigates the issue. OFM will do the necessary entries to correct this issue.
When did the incident start?
Thursday Morning, December 22, 2022
Technical Notes:
OFM is investigating the issue and will communicate with users once the issue is fixed. Ref:INC0079566
This communication was sent to:
OFM GovDelivery AFRS, ER, WWA and HRMS topics
Questions?
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