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 Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to submit a ticket to the OFM Help Desk.
HRMS Pay Period 24
OFM would like to take a moment to offer a few reminders for the final payroll of the calendar year. OFM is committed to providing assistance and solutions to agencies and employees during payroll processing. Due to the high volume of tickets this cutoff, it is especially important that you send a ticket in to HereToHelp@ofm.wa.gov for assistance to correct any problems as soon as the issue is identified.
Processing Reminders
Payroll Cutoff Errors
Processors must check the HRMS Support Hub Payroll Cutoff Errors page for errors within their agency each day of cutoff with the following schedule this period:
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Agencies Check Errors
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Error List Provided
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9:15 am Friday, December 16
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Day 0 Errors
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9:15 am Monday, December 19
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Day 1 Errors
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9:15 am Tuesday, December 20
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Day 2 Errors
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12:45 pm Tuesday, December 20
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Day 3 Noon Errors
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4:15 pm Tuesday, December 20
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Day 3 3:30 pm Errors
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When attempting to work through a Payroll Cutoff Error, please reference the following tools based on the type of error your employee has reported:
HRMS Processor Guide
Processors should refer to the HRMS Processor Guide to follow activities laid out each day. The HRMS Processor Guide is a group of checklists that will assist agency processors ensure a successful pay-period. This guide includes activities as a recommendation to aid your work; please continue to follow your internal agency processes and policies as well.
Questions?
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