OFM Service Alert - Enterprise Reporting - Degraded

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Users are unable to access the BI Launchpad (Web Intelligence).

Who is impacted?

BI Launchpad (Web Intelligence) and WWA users.

How does this impact customers?

BI Launchpad (Web Intelligence) is unavailable until the issue is fixed.

When did the incident start?

First reported on Thursday, November 17, 2022 at 6:12 a.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0076072

This communication was sent to:

OFM GovDelivery ER and HRMS topics

Questions?

OFM Help Desk      HereToHelp@ofm.wa.gov      360.407.9100