OFM Service Alert - BI Launchpad (WebI) - Degraded

Office of the Governor / Office of Financial Management sent this bulletin at 09/22/2022 12:19 PM PDT
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What is impacted?

Users accessing the BI Launchpad (WebI) from Secure Access Washington (SAW) may receive an error when attempting to generate a report.

Who is impacted?

Users accessing the BI Launchpad (WebI) from SAW. Reporting Portal from SAW is not impacted.

How does this impact customers?

OFM is in the process of identifying the impact and will send an update when more information is available.

When did the incident start?

First reported on Sept. 14, 2022 at 2:25 p.m.

Technical Notes:

OFM is working with the vendor to fix the issue. Ref:INC0071224

This communication was sent to:

OFM GovDelivery ER and HRMS topics

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100