Resources to help you and your employees get ready for Paid Family and Medical Leave

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Paid Family and Medical Leave is almost here

These resources will help you and your employees prepare for Washington's new benefit.

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Quarter 4 reporting starts
Jan. 1, 2020.

We've updated our Employer Toolkit!

Download the latest version for more information about employer responsibilities, benefits and quarterly reporting. Remember: No payroll? No report. You do not have to file a report for quarters where you had no hours worked or wages.

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Benefits begin
January 2020.

Paid Family and Medical Leave is almost here! If you know an employee is planning to apply for leave in 2020, please share with them. The site has resources like our:

* Parents' Guide (Learn more about applying for and taking bonding leave after the birth or placement of a child), and

* Patient and Family Guide (Learn more about applying for and taking family or medical leave to care for yourself or a family member), plus

* A sample notification to give to their employer(s),

* Information about the application process,

* An eligibility questionnaire,

* A list of acceptable identity verification documents, and the

* Certification of a Serious Health Condition form.

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Here for you in 2020

Our website is getting a makeover this month! Hit refresh soon for even more information about reporting and benefits -- including our benefit calculator! 

In the meantime, you can still find out a lot about the program online. Watch a recorded employer webinar and other reporting tutorials, download our 6 things to know about Paid Family and Medical Leave FAQ and infographics, and check out the other content listed above.  


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We're here to help

The system will be down for a couple of days while we deploy for benefits. This could happen as early as Dec. 20. Please visit for updates, more information and assistance with commonly asked questions if you are trying to report.

Minor changes to SAW login

A few questions will be coming soon to the Secure Access Washington (SAW) login. You may see a few additional security questions the next time you login for Paid Family and Medical Leave.

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Tips for contacting us:

We experience high call volumes during reporting periods and as we prepare for benefits to launch. Before calling, please consider reading our FAQs and getting more info on our website at

Our Customer Care Team is available to assist by phone at 833-717-2273 from 8:30 a.m.-4:30 p.m. PST M-F, or by email at Please note: Our offices will be closed Dec. 25, 2019 and Jan. 1, 2020.