Updates to secure email

Developmental Disabilities Administration

August 23, 2021

Updates to secure email 

DDA is preparing for our future work in transforming lives by improving the way we do business.  As we move forward with the transition to CARE Web, we will have the ability to get required signatures electronically.  Being prepared to email documents to be signed and returned electronically increases the efficiency of our workflow. 

It is important to keep your DDA emails safe, Informing Families has developed an easy to follow guide to help clients, families, and providers use our secure email system, see the below link. 

External users can get help with secure email by emailing the WaTech Service Desk at support@watech.wa.gov  or by calling 1-888-241-7597, option 0.


Washington State Secure Messaging Explained


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