Dear Group Home, Group Training Home, and Supported Living providers:

Did you know that the Department of Social and Health Services Developmental Disabilities Administration has a Residential Quality Assurance Unit? This unit is happy to help providers in a variety of different quality assurance areas. Please contact unit staff for any questions or assistance.

Donna Pierson, Management Analyst:

• Assistance regarding management of client funds (savings, checking, Electronic Benefits Transfer, cash, gift cards, etc.)
• Answers to best practice questions involving client funds management
• Support and feedback on Individual Financial Plans
• Guidance in understanding the requirements of WACs 388-101D-0235 thru 0290

Kenny Davis, Residential Quality Assurance Program Manager

• Individual Instruction and Support Plan training
• Quality Assurance training
• Residential Care Services citation monitoring
• Provider-specific trend reporting
• Quality Assurance/Quality Improvement strategies

Residential Program Specialists

• Individual Instruction and Support Plan goal support and plan development
• Functional Assessment/Positive Behavior Support Plan support and plan development
• COVID-19 support
• Home reviews
• Background checks and Character Competence and Suitability Reviews
• Quality Assurance/Quality Improvement strategies
• Guiding Values implementation
• Policy and Washington Administrative Code questions

• Contact information: William Morris (Region 1), Todd Wilday (Region 2), Mikal Applewhite (Region 3)

If you have any general questions about DDA Quality Assurance, please contact Lori Gianetto Bare, Residential Quality Assurance Unit Manager. Also check out our Provider Resources page!

Contact us for questions or feedback.