Keeping current with training requirements
This communication is for Community Residential Providers impacted by training requirements outlined in RCW 74.39A:
- Supported Living
- Group Homes
- Group Training Homes
- Children’s Licensed Staff Residential
- Alternative Living
- Companion Homes
- State Operated Living Alternative (SOLA)
Rules for the training requirements are contained in Chapter 388-829 WAC and additional standards for the adult residential programs are located in Chapter 388-101D WAC.
Training courses to support trainers using virtual platforms:
DDA is moving as much training to virtual platforms as possible. The newest trainings to support trainers during this critical time follow:
How to Facilitate Virtual Trainings and Presentations
- 9:30 a.m. to 12 p.m., April 15, 2020
- Trainer: Sarah Blanchette
- 2.5 Continuing Education (CE) credit hours (upon completion)
- No registration necessary, click on the Zoom Link when the meeting begins at 9:30 a.m.
Orientation to How to Train 40 hour CORE Curriculum virtually (Note: Chapter 12 cannot be offered virtually and must be offered in person when it is safe to do so)
- 10 a.m. to 12 p.m. (Lunch) and 1 to 3 p.m., April 16, 2020
- Trainer: Sarah Blanchette
- 6 CE credit hours (upon completion)
- No registration necessary, click on the Zoom Link when the meeting begins at 10: a.m.
National COVID-READY caregiver certification training
Free online CE training for all DSHS providers. It is free until April 17, 2020, after this date training will cost $39 per participant.
To access the training:
- Follow the link https://covidcert.nextstep.careers/ and click For Caregivers - Enroll Now. If the link does not work, copy and paste the URL address into a different browser, such as Google Chrome. (See image below for button to enroll in the class.)
- Enter the promo code WACOVIDCERT (the cost will change from $39 to Free).
- Enter your email address and name; select a password to create an account. You will receive two emails from National COVID-Ready Certification Team: 1) Confirm your account – follow instructions to confirm your enrollment; and 2) You are now enrolled – follow link to access the course
If you have any difficulty accessing or navigating the course, please contact NextStep at covidsupport@nextstep.careers.
COVID-19 FAQ (part 2) webinars
Join us for Part 2 of our COVID-19 frequently asked questions webinar. Subject matter experts will provide answers to the frequently asked questions. You can ask questions LIVE in this webinar. There is no need to register, just click the link below. Maximum attendance, 1000 occupancy.
12:30 to 2:30 p.m., April 13, 2020
Join Zoom Meeting
https://zoom.us/j/284481345
Meeting ID: 284 481 345
Join with Computer Audio
OR
Dial by your location
+1 669 900 6833 US (San Jose)
Find your local number: https://zoom.us/u/acy5XqB9tD
See the video tutorial on how to join a Zoom Meeting: https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-Meeting
Technical monthly support webinars
Webinar schedule February - November 2020, register now!
Please join us for the monthly Trainer Support Webinar. Webinars offer:
- Answers to frequently asked questions (including resources during this COVID-19 Pandemic)
- Clarification for training requirements
- Opportunities for live interaction with peers
- Upcoming training opportunities
Click Here - April 22, 2020, 10 a.m. to noon (via Zoom no registration required)
Register - May 12, 2020, 10 a.m. to noon
Register - June 9, 2020, 10 a.m. to noon
Register - July 7, 2020, 10 a.m. to noon
Register - August 11, 2020, 10 a.m. to noon
Register - September 8, 2020, 10 a.m. to noon
Register - October 7, 2020, 10 a.m. to noon
Register - November 10, 2020 10 a.m. to noon
The work still continues on the 40 hour CORE Curriculum update project though in-person retreats are on hold. DDA is developing curriculum packets for each chapter based on the information collected from two of three regions.
DDA is securing a professional curriculum developer and trainer to coordinate work groups. The Region 1 retreat is on hold, but will be the first action item implemented when it is safe to gather in groups again.
We are all moving incredibly fast to meet the needs of our programs. We are learning not only a new way to train and work, but a new way to be in our professional and personal worlds. Virtual connecting through meetings and trainings may be a new platform for many of us. Here is a sneak peak of the information I am gathering to present to you about how to facilitate virtual trainings and presentations. If you are a virtual presenter here is some evidence and experienced-based information that will help you:
Choose a main facilitator/speaker: If you have multiple speakers or trainers, choose one person to introduce all speakers and drive the Powerpoint or visual presentation. Virtual presenters will be able to follow presentations better and more effectively if they hear one consistent voice. If you introduce each speaker you will allow them time to unmute before they speak.
Eliminate “dead air” and unmute early: A pitfall of many virtual presentations is dead air. This can make people feel like their sound failed or we can lose engagement. If you can pick up your cue quickly that will help. The facilitator will introduce you and what you will be covering, unmute (and stay quiet) as soon as you hear your name. Be ready to speak before the facilitator finishes the introduction
Avoid jokes and sarcasm: Humor often doesn’t translate in virtual presentations . During this COVID-pandemic we need to maintain a professional and compassionate tone. Avoid jokes, sarcasm, irony or other subtle social nuances that will not translate in a virtual format.
Try to login early/but definitely don’t be late: If you are presenter, a login early to your virtual platform (reserve the room early and late to make time for this). This allows time to get a sense of who is in the room, work through technical issues t, etc. Zoom, Google Hangouts, and other virtual platforms can fill up and if a presenter is shut out of meeting it can be challenging to find a way to grant that presenter access.
Question & answer: Save question and answers until the end of the training or take learning checkpoint breaks to allow for questions. Planning your questions and answer time carefully allows you to control time and keeps your presentation on task. With a virtual audience, it is easy for a presenter or trainer to be pulled off task.
Choose a pitcher who can pitch questions to different presenters. Virtual audiences will feel secure if there is one consistent voice. This also breaks down any chances for “dead air” so presenters have a chance to unmute themselves before they speak.
For small audiences, encourage people to unmute both their microphone and their video, this adds a human element to virtual trainings that is needed. If your presentation is large, ask audiences to type in their questions. The reason for this is that there are less chances for technical difficulties (sound problems), allows the facilitator to bundle questions and filter questions that are too specific, outside the scope, offensive or confusing.
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