DDA Community Residential Services Training

Department of Social and Health Service’s Developmental Disabilities Administration sent this bulletin at 01/13/2020 09:37 AM PST

Residential Service Providers Training & Information Updates

January 13, 2020

Keeping current with training requirements

All staff working with clients in the following DDA residential programs must comply with the mandatory training requirements per RCW 74.39A:

Supported Living
Group Homes
Group Training Homes
Children’s Licensed Staff Residential
Alternative Living
Companion Homes
State Operated Living Alternative

Rules for the training requirements are contained in Chapter 388-829 WAC and additional standards for the adult residential programs are located in Chapter 388-101D WAC.

Upcoming training opportunities

Courses are available region-wide, monthly. Every other month the Residential 40-hour CORE and Train-the-Trainer Continuing Education (CE) series interchange. Classes with less than 10 participants registered may be subject to cancellation.

January 27-31, 2020 (12 slots available per class)

Location: Holiday Inn (Conference Room) 4460 3^rd Ave SE Lacey, WA 98503
Trainer: Jesse Summer - Lavigne
Monday - Friday 9 a.m. – 4 p.m.
You must attend the full week in order to be certified to train 40 hour CORE Training.

2020 Train-the-Trainer (TTT) Courses (Registration Links):

Registration links to all the TTT courses. Be mindful about registering in advance and please contact Sarah Blanchette to withdraw staff registration so others may register.

FOR DSHS EMPLOYEES ONLY: here is a link to my Sharepoint Training Calendar.

Technical Support Monthly Webinars

Webinar schedule February - November 2020, register now!

Please join us for the monthly Trainer Support Webinar. Webinars offer:

Answers to frequently asked questions
Clarification for training requirements
Opportunities for live interaction with peers
Upcoming training opportunities

Curriculum Update: Updating the 40 hour CORE

It is time to start updating our 40-hour CORE curriculum. DSHs is welcoming providers, self-advocates, county participants and other stakeholders in the workgroup process.

The next step is to get together in each region for a one-day retreat to examine the strengths and challenges of the current curriculum and organize into writing workgroups.

Please bring activities or ideas about how the 40-hour CORE curriculum could be updated and improved.

The retreat dates and times are below. Participants can attend any scheduled retreat date. Registration will close 2 weeks prior to each retreat. Lunch will be provided.

Region 1: Register - March 31, 2020 (Spokane, WA) 9 a.m. to 4 p.m.

Region 2: Register - February 18, 2020 (Renton, WA) 9 a.m. to 4 p.m.

Region 3: Register - March 3, 2020 (Longview, WA) 9 a.m. to 4 p.m.

How is Technology Changing Employee Training?

As workplaces modernize and programs expand DSHS is finding creative ways to share space, serve more individuals and stay connected. The good news is that technology can help trainers reach more individuals and create innovative and interactive learning environments.

Augmented Reality and Training: Augmented reality differs from virtual reality and is the newest training tool used in many organizations. This technology enables the user to interact with digital and interactive objects in their physical environment. Some programs are using augmented reality to help people navigate client homes before they enter the home. Others are video-taping the client home and using an interactive tool where employees that walk through the home and where to locate medication, food, emergency supplies, etc, before they enter the home. This can be done using simple video or online curriculum development templates like articulate.

Social Media and the Workplace: Social media has been traditionally banned from workspaces, however some innovative companies are creating social media platforms to communicate. One common social media platform that allows chat, video and meetings is Skype and Zoom. The interactive platforms allow employees in different locations to have immediate access to each other. It is also a creative way for trainers to engage virtual participants, track who is attending and who is paying attention (not using other webpages while in the virtual training room). Some platforms like Microsoft Teams allow trainers to create a virtual classroom where they can break participants into small groups, post polls, give handouts, create interactive graphic displays and more. This technology is used in modern workplaces to create more flexibility and structure.

How can technology support adult learning?

Henrick J. Mandrup, a specialist in employee education and training indicated that:

68% of employees prefer to learn at work: Through technology, trainers engage with learners outside the classroom and on the job. Technology can also bring work to the training room using augmented reality.

58% of employees prefer to learn at their own pace: Technology allows people to engage in diverse environments whenit works for them. It also allows individuals to interact with self-paced activities so they may work at their own pace.

49% of employees prefer to learn to the point of need: Technology allows for coaching as soon as the need arises. For example, social media sites like Skype allows overnight staff access to each other if they have questions or need immediate coaching.

References

Casio, W. F., Montealegre (2016). How Technology is Changing Work and

Organizations. Annual Review of Organizational Psychology and Organizational Behavior (Vol. 3), 349-375. https://doi.org/10.1146/annurev-orgpsych-041015-062352

Mandrup, H. J. (2019). Achieving Change. Ontario, Canada: Ingenium Books Publishing

Inc.

For other training opportunities and CE courses, please visit the DDA provider training opportunities page.

To announce training opportunities within your agency, contact Linda Gil. Include the following information:

Title of training
Dates/times, location (with address)
Speaker/presenter
Contact information for training registration
Is this approved for CE?
Who can attend?

For all other training questions contact Sarah Blanchette, Residential Provider Training Manager.