Holiday Claims Submission Deadline Changes

Developmental Disabilities Administration Update

December 12, 2019

To all ProviderOne users:

Christmas and New Year holidays claim submission deadline changes

The observance of the Christmas and New Year holidays results in a shift to the deadline for submitting claims for processing. The claims submission deadline will move up one day to ensure provider payments for both holiday weeks are not delayed.

Christmas submission deadline change:

  • The deadline to submit pharmacy claims to the Point of Sale (POS) during the week of Christmas will be Sunday, December 22, 2019, by 6 p.m.
  • The deadline to submit claims to ProviderOne for payment during the week of Christmas will be Monday, December 23, 2019, by 4 p.m.

New Year submission deadline change:

  • The deadline to submit pharmacy claims to the POS during the week of New Year’s Day will be Sunday, December 29, 2019, by 6 p.m.
  • The deadline to submit claims to ProviderOne for payment during the week of New Year’s Day will be Monday, December 30, 2019, by 4 p.m.

If you have questions, please contact the Medical Assistance Customer Service Center at 1-800-562-3022.

Contact us for questions or feedback.