DDA Community Residential Services Training Update

Residential Service Providers Training & Information Updates

April 2019

Keeping current with training requirements

All staff working with clients in the following DDA residential programs must comply with the mandatory training requirements per RCW 74.39A. These residential programs include Supported Living, Group Homes, Group Training Homes, Children’s Licensed Staff Residential, Alternative Living, Companion Homes and State Operated Living Alternative (SOLA). Rules for the training requirements are contained in Chapter 388-829 WAC. Additional standards for the adult residential programs are contained in Chapter 388-101D WAC.

Upcoming training opportunities

Train-the-trainer Calendar

Courses are available region-wide, monthly. Every other month the Residential 40-hour CORE and Train-the-trainer Continuing Education (CE) series interchange. 

40 hour CORE Train-the-Trainer to become a qualified trainer – Everett

May 13-17, 2019 (12 slots available per class)

  • Location: TBD, Everett
  • Trainer: LJ Keller
  • Register

Register only for the courses you want to attend. Attend as many train-the-trainer courses as desired.


Technical Support Monthly Webinars

Please join us for the monthly Trainer Support Webinar. The webinars offer:

  • Answers to frequently asked questions
  • Clarifications on training requirements
  • Training tips to assist you to be a better instructor
  • Opportunities for live interaction with counterparts

Register now for the next webinar scheduled Thursday, May 2, 2019, 10 a.m. - noon


Continuing Education Opportunities

Free Continuing Education Training Opportunities

In 2019, the Community Residential Training Program will offer free CE seminars to trainers and direct support professionals together. The CE seminars will sponsor a community instructor to provide essential skills, knowledge and strategies to best support individuals and staff.

Human Trafficking Seminar

  • Monday, May 20, 2019
  • Location: CenterPlace 2426 N Discovery Place, Spokane Valley
  • Time: 9 a.m. - 4 p.m. (lunch provided)
  • Presenter: Jeri Moomaw
  • CE Units: 8

Click to register


Curriculum Updates

40 hour CORE Curriculum: Videos

The 40-hour CORE curriculum was recently updated with new video links. The workgroup finished their project and the updated curriculum is on the website. If you see broken video links, please visit the DDA Training Website and upload the newest version. The videos we kept contain new links and the videos removed have been replaced with approved curriculum.

Sarah Blanchette is summarizing what has been replaced. The summary will be included in the next webinar and provider monthly communication.

Certificate Template Requirements

Please use the current certificate template. The template was updated in 2016. For copies of any certificate templates contact Sarah Blanchette.

A few online providers are not able to use our templates, however they are still required to meet the minimum standard of what is essential on training certificates. If you do not see these standards met, please scan a copy of the certificate and email it to Sarah Blanchette. Sarah can reach out to the provider to request the certificates be reissued.


Training Methods

As providers are creating and writing their own Continuing Education classes I wanted to give you some guidance on one phase of curriculum development and that is - where and how your training is going to be delivered, the "context" portion of curriculum development.  

Traditional Classroom-based Training

This is the traditional way we view trainings. This is where individuals come to a classroom, external to their work environment with a small to large group of students. There is a formal trainer, materials and a set period of time. The learning is interactive with activities, discussions and lecture dispersed throughout the training.

This training works best when you are introducing new concepts. You are attempting to convey complex issues and ideas that an employee might face while working on the job. This type of model also has a higher degree of standardization where you can have better control over the quality of the training and how the training is delivered. However, the drawback is that adults may not be able to translate the information to their work. The student may need support to make that leap.

Discussion/Meeting-based Training

This type of training is where a small group of individuals meet together. There is a trainer but this is often not a formal trainer but a subject matter expert or supervisor. This type of training would be outside the work environment and the groups are usually smaller than ten people.

The great aspect of this method is that it enables healthy discussions. These trainings often involve teams that may know each other well and it can lend itself to higher level of cooperation and more sophisticated discussions. The drawback to this training is they you are still detached from the job. The students will need support to translate what they are learning to the activities of their job. Another drawback is team dynamics. It can sometimes interrupt cooperative learning and sometimes subject matter experts are not able to train or explain complex concepts in a very accessible way. There is also a challenge with standardizing this type of training depending on the team, person training and material being used.

On-the-job Training

This training often is delivered in pairs between peers or from a supervisor to a worker. This curriculum is typically a checklist based or very flexible modules. It enables people to engage in practical learning (learning as they perform the tasks).

The advantage to this training is that the material can be catered directly to the learner. This type of training is immediately translatable to the job tasks of the individual being trained. The drawback to this method is standardization and quality assurance. It can be harder to make sure everyone is receiving the same type and quality training.

Into the Future! Online Training

More and more of our professional world is going virtual. E-learning is on demand and this type of training can be webinar based. In this model a trainer broadcasts live or in a previously recorded session to a registered audience who is seeing, hearing and interacting with the training from their computers, smart phones or other similar devices. This can also be a self-directed online training template with a curriculum developed in an online tool such as Articulate that is slide based, with a recorded voiceover and interactive activities that a participant can engage in with their electronic device.

This is a strong standardized training method. We know exactly what every individual is seeing, hearing and engaging in. This is a flexible forum where staff can engage in the training. This forum provides flexibility to employers and employees in meeting training requirements. However, the drawbacks include the inability to cater training to the audience the way a live trainer can. Adult learners need interaction and peer engagement in order to learn. Many e-learning opportunities are independent study so adults do on receive the vital peer engagement or interaction. This is one drawback to this method of training.

For other training opportunities and CE courses, please visit the DDA provider training opportunities page.

To announce training opportunities within your agency, contact Linda GilInclude the following information:

  • Title of training
  • Dates/times, location (with address)
  • Speaker/presenter
  • Contact information for training registration
  • Is this approved for CE?
  • Who can attend?

For all other training questions contact Sarah Blanchette, Residential Provider Training Manager.