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Keeping current with training requirements
Two years ago the training requirements
related to Community Residential Services Businesses (RCW 74.39A) went into effect. These requirements include Supported
Living, Group Homes and Group Training Homes.
WAC 388-829 includes all
developmental disabilities contracted settings - the ones above plus Children’s Licensed
Staff Residential, Alternative Living, and Companion Homes.
Upcoming training opportunities
Train-the-trainer Calendar
Courses are available
region-wide, monthly. Every other month the Residential 40-hour
CORE and Train-the-trainer Continuing Education (CE) series interchange.
Residential 40 hour CORE training - Tri-Cities
- Monday - Friday, June 4 - 8, 2018
- Location: 1313 N. Young St (Suite E),
Kennewick, WA 99336
- Presenter: LJ Keller
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Register here by 5/30/2018. (Only 12 slots are available for this training)
Technical Support Monthly Webinars
We completed five webinars and received positive provider feedback. The webinars offer:
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Answers to frequently asked questions
- Updates on new training requirements
- Training tips to help you be a better
trainer
- Opportunities for live interaction with providers
Register for the next webinar scheduled Monday, May 29, 2018, 10 a.m. - noon.
Curriculum Updates
Updated 40-hour CORE Video Clips
Based
on recent feedback, DDA is undertaking a
new project! A workgroup is updating the
training videos included in our DDA Residential 40-hour CORE curriculum. We
are developing provider training that reflects DDA's Guiding Values
and a person-centered approach.
Register to participate in the next workgroup scheduled May 31, 2018, 9:30 a.m. - 3 p.m.
Welcome to DDA Lenora Sneva!
Lenora Sneva is the newest member
of the DDA Headquarters training unit and is a member of the Community
Residential Services team!
Lenora will focus on State Operated Living Alternatives programs statewide and she will be an active part of our DDA
contracted Residential Services Provider community.
Prior to joining our team, Lenora served as the
Organization Change Management Coordinator with the Administrative Office of
the Courts. She has more than 10 years' experience in strategic planning,
facilitation, process improvement and program management. From 2013-2015 she
worked for DDA as a Performance Accountability Manger.
She holds a Bachelors in Communications and
Masters in Public Administration from the University of Washington.
Lenora is a certified facilitator in 7
Habits of Highly Effective People, Development Dimensions International
Leadership Development, DISC workplace behavior profiles, and Lean. Her
weekends and nights are filled with her daughter’s volleyball tournaments,
leading a Girl Scout troop, volunteering at church and vacationing to sunny
spots with her family.
Part 1: Creating Virtual Presentations (Tips
and Tricks)
Our programs are becoming larger, more complex and
more technologically savvy. This means
that our business communications and trainings need to adapt to keep
up. Here are some
tips and tricks for mastering the art of virtual presentations.
Creating Virtual Presentations: Three Pillars
1st
Pillar - Purpose: Your
audience’s first question in a virtual presentation will be, “What’s in this
for me?" If you are not able to connect
with this audience and give a good reason why this presentation is
worth their time, you will find yourself with a distracted audience. Consider answering these
questions on your first or second slide:
- What will your audience get out of this presentation?
- What resources will you be sharing throughout your presentation?
- What is the purpose of conducting this training?
2nd Pillar - Movement: How will your audience retain the information you are sharing? Adults need to connect to what they are learning. Begin with a short, but engaging story (lessons learned. A hook is important for virtual presentations. This will be a better engagement tool than describing your expertise, but share with your audience the experience you have and why they should listen to what you say. This help people move through your presentation
3rd Pillar - Interactivity: Just like adults need to connect with what they are learning, they also need to interact with what they are learning. Use creative ways to interact with your virtual audience. Some ideas are using the polling feature to ask multiple choice questions and get immediate response. Use the “raise your hand” feature on webinars when asking questions about experience. Example: “Raise your hand if you have ever attended a meeting with no formal agenda?” Think about ending your presentation with a final trivia game like Jeopardy. Easy-to-use applications are built in to many virtual presentation platforms; write these into any virtual presentation you create.
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Know your audience: The audience size will make a
difference. For smaller audiences - plan for more interactions, plan for live
questions via the phone (instead of typed questions), use less content, and plan
for a slightly longer presentation. For
larger audiences - work on polishing your verbal presentation, be succinct,
shorter presentations are better, use more graphics, encourage typed questions instead of managing phone interactions,
take a break, answer a few questions from
the audience (this will help with engagement), and use easy interaction tools
like “raise your hand” feature on webinar platforms.
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Creating The PowerPoint: Less is more - do not try and
communicate all your facts or your entire presentation on the slide. Slides
with too many words are hard to see and the audience will be reading the slides instead of listening to you.
If your presentation is content heavy, have
more slides with less content. Moving between slides creates movement in
your presentation. Use more graphics and
a few selective bullet points to help flow through the presentation. Be careful with animations - people often
forget about their animations and click too early or too late. Animations are best used when showing a
relationship between two things/concepts.
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