Supported Living & Group Home Interview Results
In 2017, Developmental
Disabilities Administration (DDA) conducted interviews as part of
measuring the quality of residential services. A random sample of 351
individuals receiving supported living and group home services were asked
questions relating to their satisfaction and experience. A similar survey
was sent to a sample of guardians for people receiving supported living and
group home residential services.
The results will be used as a satisfaction benchmark with
residential services. Residential agencies can request that DDA
Residential Quality Assurance staff interview a sample of people they
support to see how they compare to the benchmark. Residential Quality
Assurance staff will also measure the impact of residential services by
working with individuals and their guardians. The individual interview tool
is organized into sections that correlate with DDA’s guiding
values.
Read the full survey results here.
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