Update: ProviderOne Outage is Resolved

Washington Department of Social and Health Services – Home and Community Living Administration sent this bulletin at 01/13/2026 08:10 AM PST

ProviderOne Notification:

Social Services Providers

January 13, 2026

Update: ProviderOne outage is resolved

ProviderOne is back up!

You may need to clear your browser history, open/close your browser or restart your computer if you are unable to immediately access ProviderOne.

Please report any continuing issues to: mmishelp@hca.wa.gov.

Questions?

More information

More information about ProviderOne for Social Services can be found on the ProviderOne for Social Services webpage.

On May 1, 2025, Aging and Long-Term Support Administration and Developmental Disabilities Administration became Home and Community Living Administration.

Stay connected with the Department of Social and Health Services

Home and Community Living Administration

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