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ProviderOne Newsletter:
DSHS Social Services Providers
February 2025
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Small business resources for DSHS providers
DSHS and HCA are partnering with the Washington State Small Business Liaison Team to improve access to regulatory information, education, and agency resources for small businesses. If you are a DSHS-contracted provider who provides long-term care services to Medicaid clients, we want to hear from you! Please complete this brief survey to let us know what resources would assist you as a small business owner.
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Tax forms
If you have not received your 1099 tax form for 2024, please email the appropriate contact for assistance:
DSHS Social Services Adult Family Homes (AFHs): 1099reporting@hca.wa.gov
DSHS Social Services Providers (other than AFHs): taxinfo@dshs.wa.gov
Monthly FAQ: The remittance advice has so many pages. Can you explain what each page means?
We understand it can seem overwhelming and sometimes confusing to try to go through all the information on each remittance advice (RA). When reviewing the RA, know that it is broken down into four sections:
- Section 1: Mailing information
- Section 2: Current RA messages
- Section 3: Payment summary
- Section 4: Payment information
To assist you with understanding the sections of the RA, we have created an appendix to the Claim Status Inquiry and Viewing Remittance Advice (RA) Billing Guide which explains each section of the RA and why they're important:
Understanding each section of the RA
Stay tuned for the March 2025 newsletter where we will take a closer look at the Payment Information section of the RA and will explain what you should look for in each of the paid, denied, and adjusted categories.
Resources and training spotlight
New provider corner
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About the newsletter
The ProviderOne for DSHS Social Services Providers Newsletter is published monthly by the Department of Social & Health Services (DSHS) in collaboration with the Health Care Authority (HCA). The intent of the newsletter is to share ProviderOne information, updates, and resources for DSHS-contracted providers who submit authorized claims through the ProviderOne system.
Visit the ProviderOne for Social Services webpage to view past newsletters and to read more about ProviderOne for Social Services.
Sign up to receive the monthly newsletter and other ProviderOne for Social Services notifications.
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