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ProviderOne Social Services |
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Requesting Provider input: ProviderOne for Social Services billing guides
DSHS and HCA are collaborating to improve the ProviderOne social services billing guides and resources to ensure that our providers are paid in an accurate and timely manner.
At this time we are specifically looking for feedback related to the billing guides posted on the HCA ProviderOne for Social Services website (https://www.hca.wa.gov/billers-providers-partners/providerone/providerone-social-services)
Once we have updated the current resources we would like to expand our support materials in other formats and will be asking for input at a later time about what would be the most helpful.
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Complete the survey at the link below or send an email to share your thoughts.
Survey:
https://forms.office.com/g/1875QhuL3c
Email: p1_escalation@dshs.wa.gov
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Who to contact for authorization or claims assistance |
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Contact your authorizing case worker for changes to the authorized:
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Service code
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Dates
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Units
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Rate
You should also contact the authorizing worker if there is an error on the authorization service line.
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OneHealthPort (OHP)
- ProviderOne Access and roles
- OHP FAQ
Phone: 1.800.973.4797. Toll-free, 24/7.
Contact us webpage: onehealthport.com/contact-us
ProviderOne Security (if not enrolled with OHP)
- Locked out of ProviderOne
- Assistance with user permissions/access/roles
Website: ProviderOne Security
Phone: 800-562-3022 ext. 59991
Email: provideronesecurity@hca.wa.gov
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