McKesson and the manufacturers have up to 14 calendar days from the order approval date to deliver orders to providers. Please note that this timeframe does not include delays caused by shipping holds for federal holidays. As stated in our December Blurbs edition, any orders submitted after December 13, 2024, started shipping on January 6, 2025.
Due to severe weather conditions affecting transit, several orders scheduled for shipment between January 6 and January 7 (for delivery on January 7 and 8) have been delayed.
McKesson has intercepted all affected orders that were delayed in transit due to viability concerns and has requested their return to the sender (McKesson's Distribution Center - Colorado). Many affected orders were returned to the sender between January 13 and January 14 (please check your tracking number for these updates).
Once an order is returned, it may take up to three business days to process and reship if it arrives in viable condition. If an order is returned in a non-viable condition, processing for return or replacement may take up to five business days.
In either scenario, McKesson will ensure that the order is reshipped to the provider. Therefore, providers should not reject the order in the Immunization Information System (IIS) or place a new order.
Once we receive reshipment or replacement shipping information from McKesson, we will follow up with the providers whose orders were affected by this delay.
If you have any further questions, please get in touch with the WA Childhood Vaccine Program at WAChildhoodVaccines@DOH.WA.GOV, making sure to include your PIN and order numbers in the subject line.
The recording of the January 9th CVP Training Series: Vaccine Coordinator Training Overview is now available. The slides from that training are also available for reference. You can find this training and other past trainings, as well as announcements for future training opportunities, on the CVP Training webpage.
This new guide provides a compiled list of Washington State Immunization Information System (WAIIS) reference guides that are helpful for vaccine coordinators at sites participating the Adult and Childhood Vaccine Programs (AVP & CVP). This guide also includes a few programmatic resources and information about the IIS Training Materials Portal that includes many more IIS reference guides and training videos.
WAIIS Resources Guide
The Washington State Department of Health has physical copies of the newest Plain Talk About Immunizations manual (7th ed.) in English and Spanish. These manuals can be a helpful resource for health care providers talking to patients about immunizations. You can order these materials by emailing immunematerials@doh.wa.gov or visiting our immunization forms and publications web page.
Immunize.org’s Clinical Resources: Improving the Vaccination Experience web page provides great tools to create a positive vaccination experience and ease injection anxiety in children and adults. The web page links to eight printable resources on addressing vaccination anxiety and multiple videos:
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