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Good afternoon Treasurers and Staffs,
Effective immediately, please communicate any problems you
have with the “technical” aspects of local estimated file data transmissions to
TAX through the IRMS support channel. Specifically, email irms.support@tax.virginia.gov
for help with the following types of issues:
- Rejected files for which
you do not understand the error message
- Not receiving the 56.0
report, or not sure of its accuracy
- Problems with file
formatting
- Any technical issues
involving the creation of a file or disposition of a file once sent
Carol Herring and Lynn Pulley-Paine can no longer support
you in this capacity. They have, in the past, been most willing and
unselfishly available to assist with spontaneous inquiries when many of you
felt that you did not receive assistance quickly or adequately enough via IRMS
support.
Carol Herring and Bertha Baskerville will continue to advise you during the month-end reconciliation
processes that compare your Deposit Certificate amounts with your EESMC
estimated tax file transmissions. And of course, they will help those of you who
are still filing paper as we approach the final several months of the “paper to
electronic” mandate.
I have met with the representatives in IRMS support. They are prepared to help both experienced
and first-time users who need to be set up to send a test file electronically.
Further helpful hints and reminders:
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To minimize advice issues,
as outlined in Procedure “Submit Local Estimated Payment Information to TAX—Electronic
Submission” in Locality TARP, EESMC filers should fax or email their Local Estimated Income Tax Transmittal Form to the
Local Support Team after a successful file upload through the EESMC
Server.
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In the event of file handling issues, the individual who uploaded the file will be sent an
email about the issues so they need to pay close attention to all of TAX’s
email notifications.
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The job aid related to
Local Estimated Income Tax Errors was updated in June 2016 and can be found in
Locality TARP at this link. This detailed job aid
should help you resolve any errors.
If you have any questions or concerns, please let me know.
Howard
Overbey
Document
Processing Manager
Virginia
Department of Taxation
(804) 367-1129
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