SOL Prep for FCPSon Devices

Fairfax County Public Schools sent this bulletin at 04/27/2021 12:40 PM EDT

Hello,

Please help us prep for the upcoming Spring SOLs by having your students follow these steps to ensure the laptop is ready and has received all needed updates.

Students should:

  • Restart your laptop each day.
  • Restart your laptop during Falcon Focus time whether you are in person at school or virtual at home.
  • Follow these directions to see which version of TestNav is installed on your laptop.

 Is the version shown something other than 1.9.7.0 or 1.9.7? Use these directions to update TestNav on your own.

 

 *directions require an @fcpsschools.net account to access.

Not working?

Follow these steps if you are unable to follow the directions above to resolve the most common issues.

  • If you are unable to access settings FCPS has put out an update to address access to settings.  It will require you to take your laptop to Frost parking lot or any FCPS site at any time and connect to the FCPS network for a few minutes and then restart the computer. After you login again, you should see a new background with the One Frost logo and this means you have received the update and will have access to all the settings, etc.  It may require up to 3 restarts for all updates to be applied.
  • If you don’t see TestNav in the Software Center restart your computer up to 5 times. If it still doesn’t appear, bring the computer to the Frost parking lot or any FCPS site at any time and connect to the FCPS network for a few minutes and then restart the computer. After you login again, you should see a new background with the One Frost logo and this means you have received the update and will have access to all the settings, etc. It may require up to 3 restarts for all updates to be applied.

Student Support Opportunities

The tech team will be available this week during Falcon Focus to meet with students with this process in room 415.  Virtual students can join us during this time using this link.

If you cannot update TestNav or are uncomfortable with the directions please submit an Online Support Request.  We will contact you with the next steps.

Thank you for your support and assistance.

#ONEFrost