ATTENTION ALL PARENTS! Action Required
At Oak Hill ES our teachers will use a variety of digital resources to support student learning and promote communication and collaboration with students and families. Some of the digital resources your child may use this year will require your consent before they can be used. You can find our school’s list of the resources that require parental consent here.
Included on this page is also a link to a form where the enrolling parent or guardian will need to indicate whether or not their student is allowed to use the list of digital resources this year. This page also provides more information about how FCPS carefully reviews digital resources for approval and why we must request your consent before using certain tools.
We encourage you to complete the parental consent for digital resources form as soon as possible, as your child will not be able to use the digital resources until we have received your permission. Please reach out to your child’s teacher if you have questions or concerns about the digital resources we’ve chosen to use this year.
Be sure to visit a new resource from FCPS- Technology Support for Families.
- Access tips and resources to help you and your family navigate Distance Learning with technology.
- Get tips and troubleshooting help for computer use
- See tips and videos about navigating Blackboard Collaborate and Google Classroom
- Access links for requesting tech support from the Help Desk or the Online Support Request Portal
To support families who are working with their children during distance learning, Fairfax County Public Schools launched a new Parent Technology Help Desk. The number is 1-833-921-3277 (833-921-FCPS). It will be answered by staff 7 a.m.to 11 p.m., seven days a week. If the help desk is unable to solve the issue on the phone with the parent or guardian, they will enter a ticket on the parent’s behalf and the request for help will be transferred to the appropriate FCPS team.
Parents or guardians who need help in a language other than English should let help desk staff know, and an interpreter will join them on the line. (FCPS also has existing parent information phone lines, available in eight different languages, that can assist with general questions about FCPS.)
FCPS has also set up an online portal to allow older students and parents and guardians to request technology help directly.
FCPS has created a YouTube Playlist with lots of helpful short video tutorials to support students during distance learning. Visit the Video Playlist from FCPS often, it is a work in progress and videos will continue to be added.
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