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This communication is being sent to HR Administrators, HR Directors, Payroll Administrators, Payroll Read-Only Administrators, Fiscal Officers, and Cardinal Security Officers at Cardinal HCM agencies. |
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The Cardinal Team has updated security permissions for key HR roles, automatically granting read-only access to employee direct deposit information effective Tuesday, November 18, 2025.
The following roles now include Direct Deposit read-only access:
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HR Administrator (V_HR_ADMINISTRATOR)
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HR Position Management (V_HR_POSITION_MGMT)
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DHRM Operations (V_HR_DHRM_OPERATIONS)
These roles will no longer require the separate Payroll Read-Only role (V_PY_RO) to view the Direct Deposit page for employees within your agency. Both the Security Handbook and Security Form have been updated to reflect this change.
Note: Only Cardinal Payroll agencies will see the Direct Deposit data. Non-payroll agencies will not be able to view this information.
Direct Deposit Reminders
Employees must complete and submit an Employee Direct Deposit Authorization form to their agency Payroll Administrator to keep on file, unless they complete the Direct Deposit process through Employee Self-Service (ESS). ESS Direct Deposit functionality will become available Tuesday, November 25, 2025.
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Why Are We Making This Change?
This update ensures that all HR Administrators can reliably verify Direct Deposit (PII) information during hire, rehire, and inter-agency transfer processing. This is necessary because:
- Direct deposit data is carried forward from prior employment records and remains active in the system even when there is a break in service.
- If a rehire or transferring employee updates their direct deposit information via the Employee Direct Deposit Authorization form, that update must be communicated promptly to the agency payroll office.
- The agency payroll office should make direct deposit updates as soon as possible to ensure funds are directed to the correct accounts.
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HR Administrators - Direct Deposit Verification
While keying the hire, rehire or transfer, an HR Administrator should review the Direct Deposit page and compare it to the direct deposit form collected during the onboarding. If the data is different, please notify your payroll office immediately.
View the Direct Deposit Page:
To access Direct Deposit information, navigate to: Payroll for North America > Employee Pay Data USA > Request Direct Deposit
For comprehensive guidance on the Request Direct Deposit page and step-by-step instructions, administrators can refer to the PY381_Entering and Updating Direct Deposits job aid.
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Cardinal Job Aid Updates
The following job aids now include instructions for HR Administrators on using the Request Direct Deposit page to review and verify employee direct deposit information.
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Regards,
The Cardinal Team
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Questions |
If you have technical or functional questions, submit a help desk ticket by emailing vccc@vita.virginia.gov and include the following information:
Subject: Cardinal – <brief summary for routing>
Email Content:
- Detailed information about your issue (i.e., functional area, page, actions, error)
- Name, email address, and best contact phone number
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Cardinal - Virginia's Enterprise Resource System
You are receiving this email as a result of the role(s) you hold in the Cardinal System.
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