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This communication is being sent to AITRs, Interface Contacts, and MOVEit account owners at Cardinal interfacing agencies. Fiscal Officers and HR Directors are included for awareness. |
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Cardinal Interface Outage: June 14 - 15
The MOVEit application will be unavailable to all users starting Saturday, June 14, 2025, at 8:00 a.m. through approximately 5:00 p.m. Sunday, June 15, 2025.
The Cardinal Interface Architecture (MOVEit) application will be upgraded and migrated from F5 Silverline Web Application Firewall (WAF) to F5 Distributed Cloud (XC). During this period, all file transfers to and from Cardinal (interfaces.cardinal.virginia.gov) should be suspended. An email notification will be sent as soon as the MOVEit application is back online and file transfers can resume.
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Final Reminder – Connectivity Testing
Connectivity testing is critical to prevent disruptions in file transmission services, as this migration will change public IP addresses.
If your agency has not yet completed connectivity testing and verification, please do so as soon as possible, but no later than Friday, June 6, to allow adequate time to request any necessary firewall changes.
In addition to this communication, we are completing targeted reach-outs to interface partners who we do not have record of completing the requested connectivity testing. If you are unclear whether your agency has completed the testing, please submit a help desk ticket to VCCC with Cardinal in the subject and we can confirm your connectivity testing status.
Refer to the MOVEit Upgrade Impacts and Testing document for detailed information and connectivity testing instructions.
Once your agency has successfully completed testing, complete the online form linked below.
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Need Additional Support?
If your agency encounters issues during testing or has questions, submit a help desk ticket by emailing vccc@vita.virginia.gov and include "Cardinal - File Transfer System Update" in the subject line. A member of our technical team will be able to assist you further.
Regards,
The Cardinal Team
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Cardinal - Virginia's Enterprise Resource System
You are receiving this email as a result of the role(s) you hold in the Cardinal System.
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