Effective Saturday, November 23, 2024, VITA is implementing an Okta update that will impact the Multi-Factor Authentication (MFA) process appearance when logging into Cardinal, when required.
Who is Impacted?
- All Cardinal users at Non-COV agencies and localities
- Cardinal users at COV agencies who are accessing Cardinal outside of the COV network
- All Cardinal users who use a personal email address to access Cardinal
- Retirees & terminated employees from a state agency with access to Cardinal
What has Changed?
When multi-factor authentication is required to log in, users will no longer be redirected to a different screen for authentication. Instead, the MFA prompt will be embedded directly into the Cardinal login screen, regardless of authentication method used, as illustrated in the images below.
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