Patient Check-in | Travel Pay

Last week, we implemented a new patient check-in process. Thank you Veterans, caregivers, and family members for your willingness to adapt to this new change. Your patience and understanding are appreciated.

Our staff engaged Veterans upon entering the main facility and clinics, assisted with check-ins, and listened to valuable feedback.

As part of VA patient check-in modernization, kiosk use has been nationally discontinued. Many have asked how travel reimbursements are impacted.

Veterans eligible for VA travel pay reimbursement may use the Beneficiary Travel Self-Service System (BTSSS) designed to help Veterans submit claims for mileage reimbursement and other travel related expenses. BTSSS offers fast payment and direct deposit, 24/7 access to submit or track travel claims, and more all online.

Paper claims remain available and can be filed with the Eligibility department. For questions regarding travel claims, contact Erie VAMC’s Travel Clerk at 814-860-2973.

To learn more about the check-in process, click here. 

Breaking Bread with Heroes | Join Us

Erie VA Medical Center is proud to partner with the Robert Irvine Foundation, the University of Pittsburgh, and the Pennsylvania Department of Military and Veterans Affairs to raise awareness for suicide prevention in the Veteran community.

Veterans are invited to attend Breaking Bread with Heroes, a luncheon in honor of Veterans, on Saturday, September 17, 2022 from noon until 2:00 p.m. at the American Legion in Waterford, PA.

The event is free and registration is required. For more information, click here. Want to help? Volunteers are needed to make the meal a success. Learn more! 

New 2022 PACT Act| Expanded VA Care

The PACT Act is a historic new law that expands VA health care and benefits for Veterans who were exposed to toxic fumes and other hazards while fighting for our country.

Family members or dependents of deceased Veterans may qualify for various VA benefits.

The VA is committed to ensuring all Veterans and their family members receive the benefits and care they have earned.

Next steps for Veterans and dependents:

• Apply now for PACT Act benefits by filing a claim. 
• If you have not yet enrolled in VA for health care, learn how to apply.

Learn more: visit The PACT Act or call 1-800-MyVA411.

Save the Date | 2022 Mental Health Summit

The annual Erie VA Mental Health Summit will be held on Tuesday, September 27, 2022. Register today.

Click for details. 

No matter what you are experiencing, you do not have to go through anything alone. Take a moment to reach out for support - any time - day and night, 24/7.

To connect with the Veterans Crisis Line, DIAL 988, Press 1, TEXT 838255, or CHAT ONLINE at www.veteranscrisisline.net/get-help/chat.