Care teams are scheduling
COVID-19 vaccinations for eligible enrolled veterans via VEText.
Text START to 53079 to opt-in to receiving VEText messaging now.
VA’s VEText program allows Veterans to quickly confirm or cancel scheduled appointments and sends reminders for your next visit via text message. Veterans may also receive text message updates about availability and scheduling for COVID-19 vaccines.
All text messages will tell eligible Veterans their facility is offering the vaccine and will come from the short phone number 53079.
- VA care teams will invite eligible Veterans to make a vaccine appointment directly by text message.
- VA care teams will also continue to reach out to eligible Veterans to schedule vaccinations by phone.
Every enrolled Veteran with a cell phone number listed in their health record is automatically enrolled to receive text messages.
Veterans who receive care at VA should make sure their cell phone number is up to date in their VA.gov profile. This is the number a VA health facility will use to contact a Veteran by text.
Updating Phone Numbers
Veterans can update phone numbers online at https://www.va.gov/profile/
Veterans can also update contact information during check-in at an appointment.
Premium My HealtheVet users can send a secure message to *UPDATE Address, Phone, Email, Insurance_VA Maine_admin
(Please don’t call a facility to update a phone number.)
VEText System Options
The VEText system also has an easy to use opt-out process for Veterans who do not want to use the text messaging reminders. Simply reply to the text message with “STOP.”
Additionally, all appointment reminder messages contain instructions on how to end the message delivery. If you want to restart the text message appointment reminders, simply text “START” to a previous reminder message and service will resume.
There is no need to contact VA Maine directly. As more vaccines become available for more groups of Veterans, VA care teams will reach out to eligible Veterans to schedule vaccinations.
Learn more about VEText at https://www.va.gov/HEALTH/VEText_FAQs.asp
My HealtheVet helps for veterans on-line
Report a COVID-19 test or vaccination outside the VA by sending a My HealtheVet Secure Messaging to "*Report Covid Test/Shots" You can attach a picture of the vaccine report. Please include as much information as possible including location, dates, vaccine type.
Want to change your address, phone or send us an insurance card picture? Use "*UPDATE Address, Phone, Email, Insurance." You can send attachments including a picture of your insurance card.
Have Pharmacy Questions? Send a Secure Message to "Ask a Pharmacist." (Prescription renewals can be requested directly from your provider and Prescription Refill is available as a feature.)
23,000 Maine Veterans use our My HealtheVet web portal to refill prescriptions, communicate with their healthcare team, access VA health information 24/7, and check their appointments.
Do You? Call Mike L'Abbe, (207) 512-6983 for more information.
On-line Prescription Refill is an easy way to reorder prescriptions and have them delivered to your home.
(Prescription refill is currently available to Advance users who check VA patient when registering. It will move to Premium in the future, so please upgrade as soon as possible.)
VA Maine’s My HealtheVet coordinator Mike L’Abbe is available at 512-6983 to help veterans register, become authenticated, or use the portal features.
If you use e-mail, it is easy to use My HealtheVet. If you need an assist, call Mike, 512-6983.
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SECURE MESSAGING has added more administrative services in addition to your healthcare teams.
(Please use Secure Messaging when you can during reduced visiting due to COVID 19.)
You can now contact VA Community Care, Medical Records, Enrollment and Eligibility, Beneficiary Travel, the My HealtheVet coordinator, and the Patient Advocate. New Pharmacy groups have been added as well as Billing and Patient Accounts. This makes communication easy outside of regular visits.
To use Secure Messaging--our only authorized messaging system--you must have a PREMIUM account. If you have Secure messaging questions, contact Mike L'Abbe, 207-512-6983.
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Mike L'Abbe
(207) 512-6983
Michael.labbe@va.gov
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