Good afternoon,

The Department of Veterans Affairs Education Service has created the following video shorts to assist with your transition from paper-based certifications to Enrollment Manager (EM).

If you have not yet logged into EM or created an ID.me or Login.gov account, please see our Creating an ID.me or Login.gov account to log into Enrollment Manager video.

If you have not yet logged into EM but do have an active ID.me or Login.gov account, please click the image to see our OJT How-To Log In video.

If you have successfully logged into EM but are having issues submitting an amended monthly certification, please click the image to see our OJT How-To Correct Monthly Cert video.

Some other helpful EM resources include:

• EM 100, 101, and 102 training sessions in the SCO Training Portal
• Enrollment Manager User Guide
• Enrollment Manager Frequently Asked Questions

For additional Enrollment Manager support, contact the Education Call Center (ECC) to be routed to the School Certifying Official Official (SCO) Hotline at 1-888-442-4551. The ECC is available 8 a.m.-7 p.m. ET with SCO Hotline representatives available 8 a.m.-5 p.m. ET.

We thank you for your commitment to submitting Veteran, Service member and their dependents’ information in the most efficient and secure method possible.

Respectfully,

Education Service