DMC Response to COVID-19: Update on collection suspension

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Seal of the US Department of Veterans Affairs

Greetings from the VA Debt Management Center (DMC),

VA recently issued a news release extending debt relief to Veterans through the end of the year.  The full release can be found here.

Collection actions on Veteran debts owed to VA under the jurisdiction of the U.S. Treasury Department remain suspended through the end of 2020.   

DMC is also continuing to suspend collection action or extend repayment terms on preexisting VA debts, as the Veteran prefers.

The suspension of U.S. Treasury Department activity on debts for institutions remains ongoing. Other collection processes for institutions, such as mailing of collection letters, continue to occur as normal.

Please continue to encourage Veterans and family members affected by COVID-19 (Coronavirus) who have a VBA benefit debt and need temporary financial relief to contact the DMC at 1-800-827-0648 to request assistance.  

Institutions with questions or concerns regarding a VA debt should contact DMC at our dedicated email for School Certifying Officials: DMCEDU.VBASPL@va.gov.

Thank you for your partnership in serving Veterans and their families during this difficult time.

 

Sincerely,

The VA Debt Management Center Outreach Team

 

US Department of Veterans Affairs

Veterans Benefits Administration

1800 G Street NW, Washington, DC 20006

 

Contact Us

Visit us on the web at https://gibill.custhelp.va.gov/

Call us at 1-888-442-4551

TDD: 711

 

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If you know a Veteran who is in crisis, call the Veterans Crisis Line at

1-800-273-8255 and press 1.