Clarification to policy governing the timeframes for submitting EN payment requests

The purpose of this notice is to clarify Social Security’s policy governing the timeframes for submitting EN payment requests. Effective immediately, Social Security is amending Part III - Section 5. D of the Employment Network Ticket Program Agreement (TPA) and the Employment Network Request for Application (RFA) as follows:   

1. Conditions for Receipt of Payments

SSA expects ENs to provide initial and ongoing services and supports based on the IWP. After initial services, SSA requires the EN to contact the Ticketholder at least quarterly to assess whether the Ticketholder needs more services or supports.  SSA may contact an EN at any time to review the EN’s records certifying the services provided, including documented attempts to provide proffered services.   

An EN shall be eligible for payment only for work milestones and outcomes achieved by Ticket-holders beginning the month following the month the Ticket is assigned to the EN by the TPM. An EN shall request a payment no later than 24 months following the month the Ticketholder’s work and earnings met the criteria for SSA to make the payment. SSA will not accept payment requests for periods outside this 24-month window.  

The revised RFA will be available at https://www.ssa.gov/work/enrfa.html.

If you have questions about the changes, please contact the TPA Helpdesk via email at TPAHelp@ssa.gov.