Filer Support Customer Service Survey
The Filer Support
Team is committed to providing excellent customer service. As a reflection of our
commitment to continuous improvement, we would like to measure and assess our
current level of performance. The best way to do this is by asking for your
participation in our customer survey.
Please provide us with your opinion on
how the Filer Support Team is currently performing.
The customer survey
is web-based featuring a series of short questions. The customer survey should take
approximately five minutes to complete.
We would like to
thank everyone in advance for your support and input.
Please click on the
link below to start the customer survey:
SEC Filer Support Team Survey
Now Available: Peak Volume for EDGAR Filings (2016)
The SEC receives its
highest volume of EDGAR filings during the peak periods listed below.
To
accommodate for processing times during these high volume periods and to help
avoid missed deadlines, test filings should be submitted as early as possible prior
to the date of filing.
Please be aware that
registrants who need filer support during these dates may experience longer
than usual waiting periods.
EDGAR 2016 Filing Peak Schedule by Date
EDGAR "Announcements" Communications Strategy Unveiled
The Filer Support Teams have developed a centralized
way to communicate critical EDGAR notices such as
weather-related delays, service outages, planned maintenance, early closings
and more through
the use of “Announcements”.
EDGAR
announcements will be posted on the “Information for Filers” Web Page.
To ensure appropriate and timely delivery of
these announcements, we encourage all registrants and EDGAR users to subscribe
to these SEC announcements by submitting their email address when clicking the
link below.
EDGAR Announcements
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