September Newsletter l LAST DAY National Small Business Week!

Massachusetts District Office -September 2021

u s small business administration

September Newsletter

TODAY, September 15th, is the final day to join the SBA and others for the National Small Business Week Virtual Summit for business tips to help you recover from the pandemic, meet other business owners and chat with the SBA and other National Small Business Week co-sponsors



Celebrate National Small Business Week with Me Virtually


By Robert H. Nelson

Every year, it’s been a tradition that the SBA honors our nation’s 32.5 million small businesses for their perseverance, ingenuity, triumphs, and creativity.

This year we’re doing it a bit different.  All next week from September 13th – 15th the SBA will host a free virtual summit to celebrate National Small Business Week. 

The three-day event has an impressive list of guest speakers, including celebrity investor Mark Cuban, restauranteur José Andrés and White House Senior Advisor and Director of the Office of Public Engagement Cedric Richmond. 

Taking place in a virtual atrium, attendees can also view a series of educational panels on best practices for small businesses to pivot and recover.

Just visit to register, where all events will be live-streamed. This year’s theme is “Celebrating Resilience and Renewal,” with the goal of spotlighting America’s entrepreneurs and their recovery from the crisis.

NSBW events this year will provide a forum where business owners will be able to get expert advice, learn new business strategies, connect with industry experts, and meet other business owners as they look to pivot and recover.

My favorite part about celebrating Small Business Week personally each year has always been the opportunity to highlight local small businesses.

This year, I’d like to highlight Wally’s Jazz Café, a family-owned small business in Boston’s South End and an important symbol of success in the black community. Wally’s, like many entertainment establishments are going through a tough time with reopening...


When the pandemic hit, grandson of Wally’s founder and general manager Mr. Frank Poindexter found assistance providers and began working on a recovery plan with LISC (Local Initiatives Support Corporation), the IXL Center and the City of Boston’s Small Business Development department

Frank received assistance navigating SBA programs and applying for the $10K Advance Grant along with the Economic Injury Disaster Loan; in addition to the Shuttered Venue Operators Grant – all awarded to keep the business going.

Although the funding has helped Wally’s stay afloat, Frank knew the business had to pivot.  As part of the recovery process, Frank has been laying the foundation to modernize the business – fixing infrastructure, creating an online store and installing technology inside the establishment to live-stream performances on their YouTube channel.

Mr. Poindexter was pro-active with engaging the small business assistance community and found experts to help him develop a plan to get through the crisis.  Wally’s is slated to reopen later in the Fall.   

Please join me in celebrating the achievements and the resiliency of small businesses like Wally’s Jazz Café by attending the National Small Business Week Virtual summit.  You can register here:

Robert H. Nelson is the District Director at the Massachusetts SBA District Office and can be reached at:


News Release: SBA Administrator Guzman Enhances COVID Economic Injury Disaster Loan Program to Aid Small Businesses Facing Challenges from Delta Variant

Release Date: September 9, 2021
Release Number: 21-81                       


WASHINGTON – Today, U.S. Small Business Administration (SBA) Administrator Isabella Casillas Guzman announced major enhancements to the COVID Economic Injury Disaster Loan (EIDL) program, a federal disaster relief loan designed to better serve and support our small business communities still reeling from the pandemic, especially hard-hit sectors such as restaurants, gyms, and hotels. The SBA is ready to receive new applications immediately from small businesses looking to take advantage of these new policy changes.

“The SBA’s COVID Economic Injury Disaster Loan program offers a lifeline to millions of small businesses who are still being impacted by the pandemic,” SBA Administrator Isabella Casillas Guzman said. “We’ve retooled this critical program – increasing the borrowing limit to $2 million, offering 24 months of deferment, and expanding flexibility to allow borrowers to pay down higher-interest business debt. We have also ramped up our outreach efforts to ensure we’re connecting with our smallest businesses as well as those from low-income communities who may also be eligible for the companion COVID EIDL Targeted Advance and Supplemental Advance grants totaling up to $15,000.  Our mission-driven SBA team has been working around the clock to make the loan review process as user-friendly as possible to ensure every entrepreneur who needs help can get the capital they need to reopen, recover and rebuild.”


Key changes being announced by the SBA include:

  • Increasing the COVID EIDL Cap. The SBA will lift the COVID EIDL cap from $500,000 to $2 million. Loan funds can be used for any normal operating expenses and working capital, including payroll, purchasing equipment, and paying debt.
  • Implementation of a Deferred Payment Period.  The SBA will ensure small business owners will not have to begin COVID EIDL repayment until two years after loan origination so that they can get through the pandemic without having to worry about making ends meet.
  • Establishment of a 30-Day Exclusivity Window. To ensure Main Street businesses have additional time to access these funds, the SBA will implement a 30-day exclusivity window of approving and disbursing funds for loans of $500,000 or less. Approval and disbursement of loans over $500,000 will begin after the 30-day period.
  • Expansion of Eligible Use of Funds. COVID EIDL funds will now be eligible to prepay commercial debt and make payments on federal business debt.
  • Simplification of affiliation requirements. To ease the COVID EIDL application process for small businesses, the SBA has established more simplified affiliation requirements to model those of the Restaurant Revitalization Fund.

The enhancements to the COVID EIDL program will allow more businesses greater and more flexible support from the over $150 billion in available COVID EIDL funds. Additionally, these changes will help entrepreneurs access capital at a time when, according to a recent Goldman Sachs 10,000 Small Businesses survey, 44 percent of small business owners report having less than three months of cash reserves, and only 31 percent reporting confidence in gaining access to funding.


How to apply

Eligible small businesses, nonprofits, and agricultural businesses in all U.S. states and territories can apply. Visit to learn more about eligibility and application requirements. The last day that applications may be received is December 31, 2021. All applicants should file their applications as soon as possible.

For additional information on COVID EIDL and other recovery programs please visit Small business owners may call SBA’s Customer Service Center at 1-800-659-2955 (1-800-877-8339 for the deaf and hard of hearing) or email for additional assistance. The center is open Monday through Friday from 8 a.m. to 8 p.m. EST. Multilingual representatives are available. Small business owners may also contact SBA’s Resource Partners by visiting


Application Process and Fraud Control Enhancements

In addition to the policy enhancements, the SBA has invested in optimized processes and increased capacity to improve the customer service experience for applicants. Directed by Administrator Guzman to swiftly and drastically enhance COVID EIDL, the revamped management team implemented new processes and performance management such as prioritizing personnel for COVID EIDL and increasing the average number of loan application decisions made. The SBA accelerated daily processing of loan increases from close to 2,000 applications to more than 37,000 applications daily. Loan officer productivity also went from 1.86 applications per day to 15 applications per day. As a result of these increased loan review rates, the 600,000+ loan increase backlog has been cleared and new applications can be processed immediately. At the same time, and to ensure taxpayer dollars are used to support businesses that need COVID EIDL funding most, the SBA has increased fraud controls and is working in collaboration with the SBA Inspector General to closely monitor the program.

All business owners that have received previous loans through the SBA’s Paycheck Protection Program (PPP), Restaurant Revitalization Fund (RRF), or Shuttered Venue Operators Grant (SVOG) can still benefit from COVID EIDL. To learn more about the application process, visit

Government Contracting

Thursday  9/23/21 / 9:00am - 10:30am
SBA 8(a) Business Development Eligibility Session

Thursday 9/30/21 / 9:00am - 10:30am 
GET STARTED - Doing business with the Federal Government

Photo of two people in front of a laptop with text that includes, HUBZone Program. The SBA logo is at the bottom.

What's New with the HUBZone Program

Wednesday 9/29/21 / 11:00am - 12:00pm


Please join us for an overview of the latest updates with the SBA's HUBZone program.  For more info contact:

The HUBZone program fuels the growth of small businesses in historically underutilized business zones (HUBZones) by providing certification for preferential access to federal contracts. The federal government has a goal to award at least 3 percent of all federal contracting dollars to HUBZone-certified small businesses each year.

10/15 Matchmaker


SBA Matchmaker

UPCOMING Virtual Events

Virtual Cafe

Tuesday 9/22/21 / 11:00am - 12:00pm


Go "back to school" with the Massachusetts District Office! Resource partners will teach you what you need to know about entrepreneurship.

Thursday 9/16/21 / 12:00pm - 1:00pm
Multiply Your Small Business Success with Public Speaking even online

Friday 9/17/21 / 12:00pm - 1:00pm
Financing Export Sales: Resources for Massachusetts Businesses

Monday 9/20/21 / 2:00pm - 3:00pm
The Effective Elevator Pitch

Tuesday 9/21/21 / 6:00pm - 9:00pm
Start Your Own Business

Tuesday 9/21/21 / 10:00am - 11:30am
Kickstart Your Social Media Blueprint with TikTok and IG Reels

Wednesday 9/22/21 / 5:00pm - 7:00pm
Crowdfunding: Everything You Need to Know!

Wednesday 9/22/21 / 12:30pm - 2:30pm
Steps to Start a Business

Tuesday 9/28/21 / 1:00pm - 2:30pm
Business Plan Basics

Wednesday 9/29/21 / 8:30am - 11:30am
OSHA Requirements – How to keep your staff and customers safe from COVID-19 and the Delta variant

Wednesday 9/29/21 / 12:00pm - 1:00pm
B2G Matchmaker Preparation

Thursday 9/30/21 / 12:00pm - 1:00pm  ($25)
2021 Major Changes to the Export Administration Regulations

9/18 Calling All Service Members, Veterans and Military Spouses!

boots to business reboot

Saturday, September 18th / 9:00am - 4:00pm


Boots to Business Reboot is an entrepreneurial education and training program offered by the U.S. Small Business Administration (SBA). The course provides an overview of entrepreneurship and applicable business ownership fundamentals.

Veterans of all eras, Active Duty Service members (including National Guard and Reserve), and spouses are eligible to participate. During Reboot, participants are introduced to the skills, knowledge, and resources they need to launch a business, including steps for developing business concepts, how to develop a business plan, and information on SBA resources available to help. The program is facilitated by subject matter experts from the SBA and their extensive network of skilled business advisors. Participants that complete an in-person B2B Reboot course can elect to further their study through one of many B2B online courses, offered at no cost to Service members, Veterans and military spouses.


9/28 Learn to Trade Series: Standards and Complying with Foreign Regulations


Tuesday, September 28th / 2:00pm - 3:00pm


Join SBA’s Office of International Trade for this 45-minute session which will provide an overview of the fundamentals of complying with regulations, the role of international standards, and where to find additional support and resources, when selling internationally. We will be joined by experts from the International Trade Administration’s Office of Standards and Intellectual Property. The session will cover:

• How you can find out about foreign regulations, including testing and certification requirements, that your product has to meet in foreign markets?

• The standards your product can use to meet regulatory requirements.

• What international agreements exist to help you learn about foreign regulations?

• What support is available if you feel you are facing discriminatory foreign regulations?

• USG resources to help small business exporters and manufacturers.

News Release: SBA Announces National Small Business Week Virtual Summit Event Schedule for September 13-15

Illustration of main street businesses with the following text, Happy National Small Business Week, celebrating resilience and renewal


The U.S. Small Business Administration’s National Small Business Week Virtual Summit event schedule is set. This annual event, happening September 13-14, 2021, honors the nation’s 31 million small businesses for their perseverance, ingenuity, triumphs, and creativity.

SBA Administrator Isabella Casillas Guzman announced National Small Business Week in a news release last month. The free, three-day conference will take place in a virtual atrium, which will showcase a series of educational panels on best practices for small businesses to pivot and recover in a changing economy.

This year’s theme is “Celebrating Resilience and Renewal,” spotlighting the resilience of America’s entrepreneurs and the renewal of the small business economy as they build back better from the economic crisis brought on by the pandemic. NSBW events this year will provide a forum where business owners will be able to get expert advice, learn new business strategies, connect with industry experts, and meet other business owners as they look to pivot and recover.

Monday, September 13, 11 a.m. EDT – “Getting Back on Track: Resources to Build Back Better”

Day’s events include:

  • National Small Business Week Welcome – SBA Administrator Guzman
  • Morning Session – Visa US Economic Outlook:  Charting a Course for the Expansion
  • Mid-day Sessions –
    • Getting Real about Resilience
    • Make Your Small Business More Accessible
    • Winning in E-commerce with Email Marketing
  • Late-day Session – Government Incentives to Support and Retain Employees


Tuesday, September 14, 11 a.m. EDT – “Better Serving Small Businesses and Underserved Communities

Day’s events include:

  • Morning Sessions –
    • Access to Capital for Women Entrepreneurs
    • U.S. Postal Service: Delivering Solutions for Small Businesses
  • Mid-day Sessions –
    • Unlocking the Doors to Access for Black-Owned Businesses:  Funders and Founders Share their Real-Life Stories
    • Resilience and the Recovery: How Small Businesses Can Adapt to the Trends Transforming the Workforce
  • Late-day Session – Support Latino Biz: How Mayors and influencers are leading the way to celebrate the significant economic contributions that Latino-owned businesses make, the jobs they help create, and the positive impact they bring to our community.   


Wednesday, September 15, 11 a.m. EDT – “Continuance to Support Resilience and Renewal”

Day’s events include:

  • Morning Session – Recovery Lessons from the Nation’s Entrepreneurial Coaching Networks
  • Panel Discussion – Exporting as a Way to Grow Your Business: How SBA Can Help You Sell Overseas
  • Mid-day Sessions –
    • Accelerate Your Small Business Success by Selling Online
    • Integrating Brick and Mortar and E-commerce
  • Late-day Session – Empowering the Veteran and Military Small Business Community
  • Closing Session – “Gateway to Success:” Tune in to get a virtual look at the nationwide resources SBA field offices have to help small businesses business start, grow, expand and recover, and how to get connected to the powerful network of small business entrepreneurs right in your community.

To register for the National Small Business Week Virtual Summit and to participate in summit workshops, please visit All events will be live-streamed and will use the event hashtag #SmallBusinessWeek.

Details and information will be posted on  as events are finalized. 




Small Business Resource Guide Massachusetts Edition 2020

Check out our latest Massachusetts Edition 2020 - Small Business Resource Guide now available online!

2020 Resource Guide


Please direct all other inquiries and questions to our District Office email at:

FREE and confidential counseling services are available across the Commonwealth. 


Virtual education, training and networking sessions are happening daily.


Please schedule a virtual session with any of our Resource Partners below...

Resource Partner Network



Staff are working remotely and can be reached via email or telephone. MSBDC is committed to supporting entrepreneurs during these very challenging times.

Request for Counseling

MSBDC advisors can assist businesses with disaster loan applications.

If you are not currently a client and would like to speak with a counselor, please find your region and reach out to the REGIONAL OFFICE SERVING YOU.

Berkshire Regional Office
33 Dunham Mall, Suite 103
Pittsfield, MA 01201
413-499-0933 | Fax: 413-499-3005

Central Regional Office
Clark University
The Carriage House, 125 Woodland Street
Worcester, MA 01610
508-793-7615 | Fax: 508-793-8890

Northeast Regional Office  (SPANISH-SPEAKING COUNSELOR)
Salem State University
121 Loring Avenue, Suite 310
Salem, MA 01970
978-542-6343 | Fax: 978-542-6345

Procurement Technical Assistance Center
Scibelli Enterprise Center
1 Federal Street, Building 1
Springfield, MA 01105
413-545-6303 | Fax: 413-737-2312

Southeast Regional Office
200 Pocasset Street
Fall River, MA 02721
508-673-9783 | Fax: 508-674-1929

Western Regional Office
Scibelli Enterprise Center
One Federal Street, Building 101
Springfield, MA 01105-1160
413-577-1768 | Fax: 413-737-2312



Request for Counseling

Counseling Sessions with BOSTON SCORE CHAPTER:
If you want to speak with a counselor, SCORE is doing tele-consults. Just pick a date and time to schedule a session and enter your contact info, mentors are doing sessions by phone and Zoom video app. 

Reach out to other SCORE CHAPTERS throughout the state below.

SCORE Boston Chapter

SCORE Worcester Chapter

SCORE Northeastern Massachusetts Chapter

SCORE Southeastern Massachusetts Chapter

SCORE Western Massachusetts Chapter

SCORE Cape Cod Chapter

SCORE Rhode Island (Serving Fall River, New Bedford)


CWEWomen's Business Centers


Eastern Massachusetts Center - Boston
44 School St., Suite 200
Boston, MA 02108

Central Massachusetts Center - Westborough
69 Milk St., Ste. 217
Westborough, MA 01581

Veterans Business Outreach Center of New England (VBOC of NE)
132 George M. Cohan Blvd.
Providence, RI 02903


Disclaimer: The SBA does not endorse the organizations sponsoring linked websites, and does not endorse the views they express or the products/services they offer.  All programs and services are extended to the public on a nondiscriminatory basis.