SBA October Calendar l Hispanic Heritage Month Networking

Massachusetts District Office - October 2020

u s small business administration

10/15 SBA and MSBDC Celebrates Hispanic Heritage Month!

National Hispanic Heritage Month


Thursday, October 15th / 2:00PM – 3:30PM

Join the Small Business Administration and the Massachusetts Small Business Development Center for a fireside chat with past clients, as well as a Q&A session with SBA Economic Development Specialist Lisa Gonzalez Welch and MSBDC Senior Business Advisory Awilda Irizarry to learn about resources for recovery.  >> Request Counseling with MSBDC


10/8 LABO (Latin American Business Organization) Virtual Networking Event


Thursday, October 8th / 6:00pm - 7:30pm

This virtual networking event is a collaboration of LABO and CWE with special guest Edward Augustus, City Manager for the city of Worcester.  All attendees will have the opportunity to learn about the city's recovery plan for small businesses and learn more about the great resources the CWE provides.

SBA Administrator Jovita Carranza Visits Boston Small Businesses

On October 1st, SBA Administrator Jovita Carranza visited Boston to highlight small business recovery, meeting with faith leaders, minority owned small businesses, family owned small businesses and other SBA program participants, including an 8(a) certified firm.

The Administrator’s day started out at Concord Baptist Church in Milton, MA, a PPP recipient, where she met with Pastor Conley H. Hughes.  The church supports housing, economic development and a food pantry - serving the community for over 32 years.

Next, the Administrator visited CommonWealth Kitchen in Dorchester, MA which operates two kitchens and a shared commercial kitchen commissary – home to over 45 small food businesses.  The Administrator met with co-founder Jen Faigel and executives from Citizens Bank, one of the top PPP producers in the state of Massachusetts.  El Planeta Reporter Sofia Hernandez Carrillo, wrote: "Directora de la SBA visita la cocina de CommonWealth en Dorchester"(continued below)

Administrator Visit 1

Small Business Week Awards Recap


In case you missed it... 

The SBA Massachusetts District Office held a virtual awards ceremony to celebrate the achievements of some of the Bay State's top entrepreneurs.  

As part of National Small Business Week, every year the U.S. Small Business Administration takes the opportunity to highlight the impact of outstanding entrepreneurs, small business owners, and others from all 50 states and U.S. territories. Every day, they’re working to grow small businesses, create 21st century jobs, drive innovation, and increase America’s global competitiveness.
>> Watch the event on-demand now

10/9 Woostapreneurs Forum



Fri, October 9, 2020 / 10:00 AM – 12:00 PM

The SBA Massachusetts District Office and Worcester Regional Chamber of Commerce are organizing this popular small business event for the 5TH YEAR in a row!  

The Woostapreneurs Forum connects Greater Worcester to the entrepreneurship ecosystem and business resource providers virtually this year.

There will be a panel of business success stories, a resource panel discussion, as well as a keynote speaker, and the opportunity for attendees to network with resource partners and supporters to grow their business. 

Who Should Attend: New Businesses I Immigrant Entrepreneurs I Women-Owned I Minority-Owned I Veteran-Owned I Millennial-Owned I Budding Entrepreneurs

Government Contracting Events

Thursday  10/22/20 / 9:00am - 10:30am
SBA 8(a) Business Development Eligibility Session

Government Contracting Eligibility

UPCOMING Virtual Events

Martes desde Septiembre 22 hasta el 1ero de Diciembre / 5:30pm - 8:00pm
CWE Eastern MA: Programa de Planificación de Negocios para Residentes de Lynn - Septiembre a Diciembre 2020

Miércoles desde el 30 de Septiembre hasta el 4 de Noviembre / 5:30pm - 8:00pm
CWE Eastern MA: Programa de Crecimiento Empresarial Estratégico para Lawrence/Andover/North Andover

Monday 10/5/20 / 1pm - 2:30pm
Email Newsletters (Marketing Toolbox)

Tuesday 10/6/20 / 9:30am - 11:00am
Risk Management for Small Business Owners

Wednesday 10/7/20 / 11:00am - 1:00pm
10 Essential Elements of a Successful Venture

Wednesday 10/7/20 / 10:30am - 12:00pm
So, You Want to Become a Consultant

Thursday  10/8/20 / 10am - 11:30am
It's About Your Story: Getting Others to Listen. Like You. And Say, "Tell Me More!"

Thursday  10/8/20 / 6pm - 7:30pm
Developing Your Small Business Plan B Workshop

Tuesday  10/13/20 / 1pm - 2:30pm
E-commerce - Online

Tuesday  10/13/20 / 11am - 11:45am
Fast Track Tuesday - Scaling Your Sales Efforts

Wednesday  10/14/20 / 11:30am - 1:15pm
Sell Online This Holiday Season with E-Commerce Tools - Online

Thursday  10/15/20 / 5:00pm - 7:00pm ($15)
How to Use Digital Tools to Attract Customers

Thursday  10/15/20 / 11:00am - 12:30pm 
Financial Statement Basics

Friday  10/16/20 / 12:00pm - 1:00pm ($35)
Recent Changes to the Foreign Produced Direct Product Rule: Implications for Huawei and Beyond

Monday  10/19/20 / 10:00am - 11:30am
How To Properly Close, Transfer or Sell Your Business

Tuesday  10/20/20 / 5:00pm - 7:00pm
Financing Strategies – How to Access Funds for your Business

Wednesday  10/21/20 / 11:00am - 1:00pm ($15)
CWE MA: Digital Marketing for the Retail & Food Industry during COVID-19

Thursday  10/22/20 / 6:00pm - 8:00pm
Introduccion Contabilidad De Negocios (Introduction to Accounting of Businesses)

Monday  10/26/20 / 1:00pm - 2:30pm
Decisions, Decisions: Making Tough Decisions During COVID

Tuesday  10/27/20 / 12:00pm - 1:30pm
Tuesday Talks with CWE & SBA

Wednesday  10/28/20 / 11:00am - 1:00pm ($15)
CWE Eastern MA: Managing Your Cash Flow during COVID-19

Thursday  10/29/20 / 1:00pm - 2:30pm
Use YouTube to Grow Your Business- Online

Friday  10/30/20 / 11:00am - 1:00pm
All About Your Business’ Financial Statements

Thursday  10/15/20 / 11:00am - 11:45am 
Fast Track Thursday - Virtual Networking Idea Share

Idea Share

SBA Administrator Jovita Carranza Visits Boston Small Businesses


The Administrator then visited PPP and EIDL recipient Jamaica Mi Hungry, a Jamaican food chain founded by Chef Ernie Campbell - which started out with one food truck.  Today the restaurant is expanding with locations in New Hampshire and Boston. Boston Globe Business Reporter, Jon Chesto wrote: “In Boston, head of SBA offers hope for expanding Paycheck Protection Program / Challenges faced by small businesses underscore the need for more stimulus.”  

Café Juice Up in Mattapan was the next stop, a smoothie and healthy foods community spot started by Denise O’Marde and co-owner Flex.  Café Juice Up initially took out an SBA microloan with Dorchester Bay Economic Development to finance renovations and recently received PPP and EIDL funding. 

Administrator Visit 2

Next, the Administrator visited One Way Development and owner Abraham Gonzalez, who founded the company in 2004 - certified 8(a) and currently in their 6th year of the program.  One Way Development is a general, mechanical, and electrical construction company that has worked with government agencies including: U.S. Coast Guard, Navy, and U.S. Fish and Wildlife.  One Way received PPP and EIDL.

Administrator Visit 3

Mike’s Pastry in the North End was the final small business visit, meeting with brothers of the family owned business.  A  popular tourist destination renown for their famous cannoli, Mike’s Pastry received a PPP.

Administrator Visit 4

Lastly, the Administrator visited MIT Lincoln Labs to present the National Small Business Week, Dwight D. Eisenhower Award for Excellence to Mr. C. Scott Anderson, Assistant Director for Operations, MIT Lincoln Laboratory.   In the pictures are (L to R) MA District Director Bob Nelson, Mr. Anderson, Administrator Carranza, New England Regional Administrator Wendell Davis, and MA Deputy District Director Peter Kontakos.  Picture below is Dr. Eric D. Evans, Director of MIT Lincoln Laboratory on right and Mr. Anderson accepting the award with Administrator Carranza.  

Administrator Visit 5Administrator

Small Business Resource Guide Massachusetts Edition 2020

Check out our latest Massachusetts Edition 2020 - Small Business Resource Guide now available online!

2020 Resource Guide


Please direct all other inquiries and questions to our District Office email at:

FREE and confidential counseling services are available across the Commonwealth. 


Virtual education, training and networking sessions are happening daily.


Please schedule a virtual session with any of our Resource Partners below...

Resource Partner Network

How prepared are you to reopen your business? Check it out here



Staff are working remotely and can be reached via email or telephone. MSBDC is committed to supporting entrepreneurs during these very challenging times.

Request for Counseling

MSBDC advisors can assist businesses with disaster loan applications.

If you are not currently a client and would like to speak with a counselor, please find your region and reach out to the REGIONAL OFFICE SERVING YOU.

Berkshire Regional Office
33 Dunham Mall, Suite 103
Pittsfield, MA 01201
413-499-0933 | Fax: 413-499-3005

Central Regional Office
Clark University
The Carriage House, 125 Woodland Street
Worcester, MA 01610
508-793-7615 | Fax: 508-793-8890

Northeast Regional Office  (SPANISH-SPEAKING COUNSELOR)
Salem State University
121 Loring Avenue, Suite 310
Salem, MA 01970
978-542-6343 | Fax: 978-542-6345

Procurement Technical Assistance Center
Scibelli Enterprise Center
1 Federal Street, Building 1
Springfield, MA 01105
413-545-6303 | Fax: 413-737-2312

Southeast Regional Office
200 Pocasset Street
Fall River, MA 02721
508-673-9783 | Fax: 508-674-1929

Western Regional Office
Scibelli Enterprise Center
One Federal Street, Building 101
Springfield, MA 01105-1160
413-577-1768 | Fax: 413-737-2312



Request for Counseling

Counseling Sessions with BOSTON SCORE CHAPTER:
If you want to speak with a counselor, SCORE is doing tele-consults. Just pick a date and time to schedule a session and enter your contact info, mentors are doing sessions by phone and Zoom video app. 

Reach out to other SCORE CHAPTERS throughout the state below.

SCORE Boston Chapter

SCORE Worcester Chapter

SCORE Northeastern Massachusetts Chapter

SCORE Southeastern Massachusetts Chapter

SCORE Western Massachusetts Chapter

SCORE Cape Cod Chapter

SCORE Rhode Island (Serving Fall River, New Bedford)


CWEWomen's Business Centers

CWE Success Story: Darius Zamani, New England Healthy Hearing

By: Dawn LaRochelle
Project Manager – COVID Business Recovery Central MA

Darius Zamani contacted CWE-Central MA on August 4, 2020 for assistance with his EIDL loan application. He was approved for a loan in the amount of $21,900 ($1,000 of which would be provided as an advance) at the end of May, but he wanted to be reconsidered for additional funds.

On May 28, 2020, Darius spoke by phone with an SBA representative whose name and agent number he did not recall. This representative told Darius not to sign the closing documents for the first authorized loan agreement ($21,900), or he would not be able to obtain any additional funds. The agent confirmed to Darius that the two-month deadline for signing meant that he had until July 28, 2020 to sign the forms, and that the SBA would not withdraw his application prior to July 28th.

Darius never heard back from the reconsideration team about his request for a loan increase. On July 27, 2020, however, he received a letter from the SBA rescinding the first authorized loan agreement ($21,900) due to “inactivity.” Darius then spoke by phone to Agent #2416, a Tier 2 SBA representative.  Agent #2416 reached out to her supervisor about Darius’s case, told Darius she put some notes in his file, and encouraged Darius to email SBA’s Disaster Customer Service about his situation. Darius followed the agent’s advice and emailed Disaster Customer Service that same day. He never heard back from them.

On July 29, 2020, Darius spoke by phone to SBA Agent# 8471. This agent told him to email the same information he had sent to Disaster Customer Service to the reconsideration team. Darius did so and received an automated reply (“Thank you for contacting the PDC reconsideration team. Your request has been received and will be processed in the order it was received."). He did not hear anything further from the reconsideration team.

On August 7, 2020, I had a telephone meeting with Darius. I walked him through the EIDL appeals process and gave him guidance about the kind of information to include in his appeals letter and the way in which he should organize that information. I also gave him guidance about tone – he was, understandably, angry and frustrated, but I wanted him to write in a neutral, factual, and respectful manner. After talking with me, Darius submitted a formal letter of appeal to the SBA by both e-mail and fax. The next day (August 8, 2020), Darius heard back from the SBA. They reinstated the original loan contract ($21,900) for him to sign and deposited the money into his account shortly thereafter. They also gave him instructions on how to request a loan increase in the future.


Eastern Massachusetts Center - Boston
44 School St., Suite 200
Boston, MA 02108

Central Massachusetts Center - Westborough
69 Milk St., Ste. 217
Westborough, MA 01581

Veterans Business Outreach Center of New England (VBOC of NE)
132 George M. Cohan Blvd.
Providence, RI 02903


Disclaimer: The SBA does not endorse the organizations sponsoring linked websites, and does not endorse the views they express or the products/services they offer.  All programs and services are extended to the public on a nondiscriminatory basis.