SBA July Newsletter l July 18th is Get to Know Your Customers Day!

Massachusetts District Office  - July 2019

u s small business administration
SBA online training: Understanding your customer

Knowing your customer is a vital part of effectively selling your product or service. Launch SBA’s free online training for tools and resources to understand your customer and increase sales →

Upcoming Events

7/18 Starting Something: The Ups, Downs & Sideways Approaches to Starting Your New Venture


Thursday, July 18, 2019 | 11:30 a.m. - 1:00 p.m.
Suffolk University Law School
120 Tremont Street, 5th Floor Commons, Boston


Join us in learning how to hone your business concept, finance your project, and avoid pitfalls such as ownership and employment issues. Get insight on how to obtain
information about protecting your intellectual property. Listen to stories of successful, minority-owned small businesses making a difference in and around Boston!

Speakers include:

  • Professor Loletta Darden, Director, Intellectual Property and Innovation Clinic — Suffolk University Law School (moderator)
  • TJ Douglas, Owner, General Manager and Buyer — The Urban Grape
    The Urban Grape is a full-service, concierge-style liquor store in Boston's South End, known for selling wine made by smaller producers, especially those that are family-run.
  • Francisco Marriott, Cofounder and CFO — PlaceMe
    PlaceMe provides living-as-a-service solutions for the global professional looking for a flexible term stay of three months or longer.

WEBINAR: Managing Export Operations and Compliance
Friday, July 19, 2019 / 11:30 am - 1:30 pm

8(a) Business Development Government Contracting Eligibility Workshop
Thursday, July 25, 2019 / 9:00 am - 10:30 am
10 Causeway Street, Suite 265, Boston, MA 02222

Legal Considerations for New Business Owners
Thursday, July 25, 2019 / 10:00am - 12:00 pm  
CWE Central MA, 69 Milk Street, Suite 217, Westborough, MA 01581

Instagram for Small Business
Friday, July 26, 2019 / 10:00am - 12:00 pm  
CWE Central MA, 69 Milk Street, Suite 217, Westborough, MA 01581

Small Business Financial Education Workshop
Thursday, July 30, 2019 / 9:00am - 1:00 pm  
TD Bank, 1112 Main Street, Concord, MA
(FREE)  RSVP to Felicia Truax, TD Bank Store Manager at 978-369-1031
or Renee Durning, Business Banking RM at 617-930-3775

Starting and Growing a Successful Business - The SBA Advantage
Wednesday, July 31, 2019 / 9:00 am - 11:00 am  
Metro South Chamber of Commerce, 60 School Street, Brockton MA 02301

8/15 Western Massachusetts Capital Matchmaker & Business Coaching



When: Thursday, August 15th / 8:00am – 11:30am
Where: Greenfield Community College, One College Drive, Greenfield, Dining Commons (2nd Floor)

Are you an Entrepreneur, Business Owner or have a business idea?

Do you need financing to Start/Grow? Then, attend the SBA’s Capital Matchmaking & Business Coaching Event!

  • Meet one-on-one with banks/lending institutions/business service providers
  • Learn about borrowing and lending for small business growth
  • Find out about various loan options including USDA Rural Development Loans
  • Access business advisory services available through the SBA’s resource partner network – Small Business Development Centers, SCORE, Center for Women & Enterprise, Procurement Technical Assistance Center and other local advisory services
  • All Attendees will have the opportunity to meet up to six (6) lenders and/or service providers for 12 minutes each.
  • Attendees may want to come prepared with their elevator speech, business plan and credit report
  • You can get help with your elevator speech or business plan by visiting the Massachusetts Small Business Development Center Network, WMass Regional Office ( or SCORE

7/23 Deadline for Small Businesses in Massachusetts Affected by Merrimack Valley Gas Line Explosions to Apply for SBA Economic Injury Disaster Loans directly from the SBA

Many businesses do not realize the full extent of their economic injury until months after the event. Act now to take advantage of this opportunity.

Disaster Loans Apply

For more info, please review the Disaster Declaration Details

Applicants may apply online, receive additional disaster assistance information and download applications at

Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email for more information on SBA disaster assistance.
Individuals who are deaf or hard-of-hearing may call (800) 877-8339.

Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155.


VETRN - Veteran Owned Small Business Growth Training Program launches on 9/21!

Calling all Massachusetts Veteran small business owners interested in growing your business. will launch its next biz growth training program on September 21st in Portsmouth, NH. Visit to apply.

On September 21, 2019, VETRN will launch a new cohort in Portsmouth, NH. Participants will learn about strategic planning, financial management, cash flow forecasting, marketing and sales, human resources, growth plan development, access to capital, and legal and government contracting.

By attending this program, veteran small business owners can connect with other veterans who have successfully transitioned back into civilian life and are now running their own businesses. Just like the military, entrepreneurship is not a solo mission and this program encourages veterans to utilize mentors, peer-to-peer mentoring, a professional resource network, and in-class training.

Interested in applying? Here’s what you need to know:

  • Two cohorts, the first starting on September 21, 2019
  • 12-20 participants in each cohort
  • 26-week program with 13 classroom instruction sessions, 3 hours each
  • 13 peer-to-peer CEO mentoring sessions
  • 100 hours of combined peer-to-peer mentoring, work assignments, and classroom training
  • Each participant is assigned at least one mentor
  • StreetWISE MBA curriculum and guest experts in every class including representatives from local SBA District Offices and professional resource partners

Upon completion, participants will have completed and have vetted by industry a three-year strategic growth action plan, and are encouraged to use the extensive resource network, including SBA’s resources, to help them through the next phase of their journey.

Veteran and military spouse business owners (or anyone with an immediate family member who is a veteran) are eligible to apply for this program. The business should have annual revenues of $75,000 and been in operation for one year with one employee (not including the owner).

Past Events

Lead Lender Relations Specialist, Ili Spahiu along with Lender Relations Specialist Dan Martiniello delivered a Working Capital CAPLines training to the Business Development team at Eastern Bank in Lynn, Massachusetts to sharpen their understanding of the program and get more capital to small businesses!


Ili Spahiu, LLRS gave a presentation on SBA Partnerships called Powering the American Dream at the Boston Alliance for Economic Inclusion (BAEI) Forum on 6-19-2019; The Alliances for Economic Inclusion (AEIs) are coalitions of local financial institutions, consumer, community and local government organization leaders. AEI members support the goal of promoting the widespread availability and use of safe, affordable, and sustainable financial products from insured depository institutions that help people achieve financial stability and build wealth.  AEIs seek to promote economic inclusion by providing a connection to the mainstream financial system that supports economic opportunity, particularly for low- and moderate-income people and areas and emerging small businesses.