Change of Address Identity Verification Internal Controls
U.S. Postal Service Office of Inspector General sent this bulletin at 09/04/2018 03:39 PM EDT
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The U.S. Postal Service offers Change of Address (COA) service so residential and business customers can have mail forwarded to a new address. In fiscal year 2017 alone, USPS processed almost 37 million COA requests. The Postal Service has a variety of controls in place to help prevent identity theft when using the COA service and to protect the mail and customers’ privacy. Our latest audit evaluated the Postal Service’s internal controls for identity verification in the COA service. Read the full report here: https://go.usa.gov/xPcCS
